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Customer Service Representative

2 months ago

Worcester, United States PRIDE Healthcare Full time $18 - $22
Job DescriptionJob Description

We are seeking a Customer Service Representative to become a part of our team You will perform routine administrative and clinical assignments to keep the medical facility running smoothly.

 

Job Title: Customer Service Representative

Location: Worcester MA

Shift:8:00 am - 4:30 pm includes a 30 min break

Payrate: $18 to $22.20 per hour

 

Responsibilities:

  • Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
  • Greeting customers in a friendly, professional manner using the suggested script.
  • Answering telephonic and e-mail inquiries in a timely manner.
  • Deferring queries to your line manager if you are unable to answer them.
  • Furnishing members and health care practitioners with details regarding members' benefits

​Required Skills:

  • Hospital Background
  • Candidates must have at least 12 months of experience working in a patient service type of role answering phones, scheduling appts, etc. 
  • It's preferred for candidates to have EMR experience, preferably EPIC.
Company DescriptionPride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.

Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.

Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.Company DescriptionPride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.\r
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Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.\r
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Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.