![Farah & Farah, P.A.](https://media.trabajo.org/img/noimg.jpg)
Intake Specialist | Call Center
1 month ago
Overview:
We are seeking a detail-oriented and empathetic Intake Call Center Representative to join our team. In this role, you will be the first point of contact for potential clients seeking legal assistance. Your primary responsibility will be to conduct initial intake interviews over the phone, gather essential information about their legal issue, and assess the viability of their case. The ideal candidate will possess excellent communication skills, a compassionate demeanor, and the ability to handle sensitive information with discretion and professionalism.
This position is a PART TIME, WEEKEND SHIFT with working hours of 8PM-8AM on Saturday and Sunday.
Responsibilities:- Report for scheduled shift on time, with phone on ready to answer calls
- Respect clients dignity and confidentiality
- Data entry/ typing information into a computer and multiple data basis
- Attention to detail
- Process paperwork for new clients efficiently and in accordance with protocols
- Obtain pertinent information from new clients by asking them to complete interviews courteously and professionally
- Answer and screen inquiry calls and emails from prospective clients
- Collect data to help with admission
- Ensure that all intake forms are properly signed and filled out
- Communicate with other team members constructively in order to reduce conflict and enhance the resolution of issues
- Follow protocol set forth in department memos, both verbally and written
- Follow standard set forth by the Florida Bar Association
- 2+ years of previous customer service, sales or hospitality experience is highly preferred
- Ability to empathize with clients
- High volume, fast paced environment
- Ability to communicate in English both verbally and in writing
- This position is in a professional office setting.
Benefits:
- Not offered for Part-time employees
Schedule:
- 12-hour shift
- Night shift
- Weekends only
- Remote Position
Equal Opportunity Statement
Farah & Farah provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
-
CareIQ Intake Specialist I
2 months ago
Jacksonville, United States CorVel Corporation Full timeThe CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing proprietary systems and knowledge from training, a CareIQ Intake Specialist will provide excellent telephonic and written customer service to both inbound and...
-
CareIQ Intake Specialist I
2 months ago
Jacksonville, United States CorVel Healthcare Corporation Full timeJob DescriptionJob DescriptionThe CareIQ Intake Specialist provides administrative customer service assistance to claimants, providers, and claims management by receiving and entering new ancillary healthcare referrals. Utilizing proprietary systems and knowledge from training, a CareIQ Intake Specialist will provide excellent telephonic and written customer...
-
Jacksonville, United States Center for Orthopedic and Research Excel Full timeJob DescriptionJob DescriptionCALL CENTER CARE COORDINATOR-WORKERS COMPENSATION SPECIALISTJACKSONVILLE, FL | FULL-TIME MONDAY - FRIDAY | BUSINESS OFFICESoutheast Orthopedic Specialists is growing! Come grow with us!We are seeking a Call Center Care Coordinator - Worker's Compensation Specialist to join our team in Jacksonville, FL! You will enjoy working...
-
Intake Data Coordinator
3 weeks ago
Jacksonville, United States Ackerman Cancer Center Full timeJob DescriptionJob DescriptionBE A PART OF THE ACKERMAN ADVANTAGE!Ackerman Cancer Center, the pioneering leader in cancer treatment, is seeking a dedicated and skilled Intake Data Coordinator to join our team. With the distinction of being the only physician-owned proton center in the world, we are committed to providing innovative and patient-centric...
-
Intake Data Coordinator
3 weeks ago
Jacksonville, United States Ackerman Cancer Center Full timeJob DescriptionJob DescriptionBE A PART OF THE ACKERMAN ADVANTAGE!Ackerman Cancer Center, the pioneering leader in cancer treatment, is seeking a dedicated and skilled Intake Data Coordinator to join our team. With the distinction of being the only physician-owned proton center in the world, we are committed to providing innovative and patient-centric...
-
Legal Intake Specialist
4 weeks ago
Jacksonville, United States Baggett Law Full timeOur rapidly growing law practice is seeking a full-time Legal Intake Specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in...
-
Legal Intake Specialist
1 month ago
Jacksonville, United States Baggett Law Full timeDescriptionOur rapidly growing law practice is seeking a full-time Legal Intake Specialist to join our team! You'll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you...
-
Legal Intake Specialist
1 month ago
Jacksonville, United States Baggett Law Full timeDescription Our rapidly growing law practice is seeking a full-time Legal Intake Specialist to join our team! You'll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you...
-
Intake Specialist | 1st Shift
1 month ago
Jacksonville, United States Farah & Farah, P.A. Full timeOverview: We are seeking a detail-oriented and empathetic Legal Intake Call Center Representative to join our team. In this role, you will be the first point of contact for potential clients seeking legal assistance. Your primary responsibility will be to conduct initial intake interviews over the phone, gather essential information about their legal issue,...
-
CSR Call Access Center
2 weeks ago
Jacksonville, United States UF Health Full timeOverview: Delivers excellent customer service while providing information regarding services to patients, hospital, staff and community health care providers in ahigh volume call center environment. Performs intake triage, appointment scheduling and referral of patients to faculty physicians based on knowledge of administrative protocol and University of...
-
Legal Intake Specialist
1 month ago
Jacksonville, United States Baggett Law Full timeJob DescriptionJob DescriptionOur rapidly growing law practice is seeking a full-time Legal Intake Specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and...
-
Jacksonville, United States UF Health Full timeOverview: Delivers excellent customer service while providing information regarding services to patients, hospital, staff and community health care providers in ahigh volume call center environment. Performs intake triage, appointment scheduling and referral of patients to faculty physicians based on knowledge of administrative protocol and University of...
-
Jacksonville, United States Baptist Health System Full timeBaptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Flori Specialist, Cardio, Cardiac, Office, Call Center, Behavioral Health, Healthcare
-
Client Intake Coordinator
6 days ago
Jacksonville, Florida, United States Farah & Farah, P.A. Full timePosition Overview:We are looking for a meticulous and compassionate Intake Call Center Representative to become a vital part of our organization. In this role, you will serve as the initial contact for individuals seeking legal guidance. Your main duty will be to conduct preliminary intake interviews via phone, collect critical information regarding their...
-
Legal Intake Representative
5 days ago
Jacksonville, Florida, United States Farah & Farah, P.A. Full timePosition Overview:We are looking for a meticulous and compassionate Intake Call Center Representative to become a vital part of our organization. In this role, you will serve as the initial contact for individuals seeking legal support. Your main duty will be to conduct preliminary intake interviews via phone, collect critical information regarding their...
-
LPN Intake Flow Manager
2 days ago
Jacksonville, Florida, United States Wekiva Springs Center Full timeJob SummaryWe are seeking a highly motivated and detail-oriented LPN to join our team as an Admissions Flow Manager at Wekiva Springs Center. This is a Monday through Friday position from 7:00am – 3:30pm.ResponsibilitiesCoordinate the intake process for patients, ensuring accurate and efficient data entry.Communicate effectively with multiple departments...
-
Remote Call center
1 month ago
Jacksonville, United States Global Channel Management Full timeCall center needs 1+ years' experience Call center requires: Call center Remote in Jacksonville, FL Availability to work a schedule that ends no later than 10 pm eastern time for either Sunday-Thursday or Tuesday-Saturday schedule. Data entry Windows 10 PC 24 mbps upload, 24 mbps download Ethernet connected Must have USB headset that is Avaya compatible for...
-
Jacksonville, Florida, United States Allen Children Center AC Center Inc. Full timeCulinary Specialist for Early Childhood CenterAre you enthusiastic about preparing nutritious meals for young children? At Allen Children Center / AC Center Inc., we are seeking a Culinary Specialist for our Early Childhood Center. In this role, you will be tasked with not only cooking and serving meals but also managing inventory, placing supply orders, and...
-
Call Center Agent
3 months ago
Jacksonville, United States Icon V Full timeJob DescriptionJob DescriptionJob Title: Call Center AgentCompany: Icon VLocation: Jacksonville, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful...
-
Jacksonville, Florida, United States PEOPLE 1ST HOME CARE Full timeJob OverviewPeople 1st Home Care is seeking two dedicated bilingual Spanish-speaking receptionists/intake coordinators. The ideal candidates will be proactive, driven, and diligent in their work.QualificationsTo qualify for this role, candidates should possess exceptional communication skills and a strong work ethic. This position is designed for motivated...