Intake Data Coordinator
4 weeks ago
BE A PART OF THE ACKERMAN ADVANTAGE
Ackerman Cancer Center, the pioneering leader in cancer treatment, is seeking a dedicated and skilled Intake Data Coordinator to join our team. With the distinction of being the only physician-owned proton center in the world, we are committed to providing innovative and patient-centric care.
Position Overview
The Intake Data Coordinator at Ackerman Cancer Center is responsible for supporting the Intake team by managing and maintaining the Salesforce CRM system. This role involves keying in new patient intake information, ensuring data accuracy, and assisting with the overall functionality of the CRM.
Essential Job Functions
- Accurately enter and update new patient intake information into the Salesforce CRM.
- Perform routine checks and updates to ensure the CRM system is functioning efficiently and data integrity is maintained.
- Assist the Intake team with any Salesforce-related issues, providing guidance and troubleshooting as needed.
- Collaborate with the team to identify areas for improvement within the CRM workflows and suggest enhancements.
- Assist in training staff on Salesforce best practices and maintain documentation of CRM processes.
- Generate and distribute reports on patient intake and CRM usage to support decision-making.
- Ensure all patient data is handled in accordance with HIPAA regulations and organizational policies.
Qualifications
- Education: High school diploma or equivalent required. Associate's degree in a related field is a plus.
- Experience: Minimum of 1 year of experience with Salesforce or other CRM systems. Experience in a medical or healthcare environment is preferred.
- Skills:
- Basic knowledge of Salesforce (Salesforce Administrator certification is a plus).
- Strong data entry skills with a focus on accuracy.
- Excellent organizational and time management abilities.
- Ability to work collaboratively with a team and communicate effectively.
- Knowledge of HIPAA compliance is an advantage.
Hours: Part-time; 20-25 hours per week
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