Account Executive- Enterprise Client Relationship Management

1 week ago

Irvine, United States Resiliency Full time

Job Overview
As an Account Executive, Client Relationship Management & Acquisition sales professional, you will work closely with Enterprise and/or Strategic Account Executives to help manage a large, high-value portfolio of accounts to achieve long-term success. The position will be responsible for driving incremental growth within a targeted set of accounts, developing positive relationships with our clients and creating & driving long-term strategic account plans with ENT and/or STR CPE's. This role will require enterprise solution-selling experience to develop white-space opportunities that solve our customers' business problems, protect and grow our revenue in assigned accounts through base management efforts and reduce account churn. This role will reside in the field, set and run customer sales appointments, as well as work cross-functionally to sell and service our customers.

Job Responsibilities:

Identify customer needs and apply solution-based selling techniques to fully demonstrate the value of company products and services.
Develop an account strategy to maintain and grow business by developing a deep understanding of the account's position in the market, their product/service, points of differentiation and competitive landscape.
Monitor, share and act on sales activity and metrics specific to the customer.
Develop positive relationships with partners broad and deep in the account and identify business problems that can be solved with our solutions and products.
Regularly, meet with clients and partners to develop strategy and outcomes whiles building relationships, establish EBCs, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable partners are engaged on a regular and effective basis.
Manage account input and feedback for all projects with detailed outcomes and timelines.
Proactively coordinate and translate customer needs within internal departments and act as a critical issue point to drive resolution to customers problems.

Education:

High School Diploma/GED (Required)
Bachelor's Degree (Preferred)

Work Experience:

4-7 years B2B Field Sales Experience, preferably working with Fortune 1K accounts (Enterprise level). (Required)
2-4 years Telecom, Software or Technology experience (Required)

Knowledge, Skills and Abilities:

Business Planning Ability to work independently and manage personal and team member deliverables and deadlines. (Required)
Business Strategy Creative thinking and problem-solving aptitude (Required)
Sales Growth Proven ability to contribute in a fast-paced environment consistently. (Required)
Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles) (Required)
Sales Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle. (Required)
• At least 18 years of age
• Legally authorized to work in the United States

SKILLS AND CERTIFICATIONS
Telecommunications
Enterprise level account management experience
Technology and Technology Sales
B2B Sales at Enterprise level

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