Danish Inbound Customer Care Agents
2 months ago
**Danish Inbound Customer Care Agents** Location **Dundalk** Division **Sales** Employment Type **Location:** **Dundalk, Louth, Ireland** * Resolving customer queries and issues, problem solving and negotiating, in a timely manner over the phone or via email
* Provide appropriate solutions and alternatives with the time limited and follow up to ensure resolution and customer satisfaction is achieved
* Input and track orders, returns, pick-ups and advise customer of updates to ensure customer satisfaction is achieved
* Processing customer orders and providing expert advice on the companys extensive products
* Process payments, manage invoice and statement queries and escalate as required to the relevant team
* Maximizing sales opportunities by identifying and seizing opportunities to upsell
* Utilise your language skills by translating and proof reading orders received
* Develop and maintain strong relationships with our customers
* Work towards achieving the team service level targets
* Maintain up-to-date knowledge of our products and processes to ensure customers are well informed
* Adhere and follow the companys communication procedure, guidelines and policies
* Ad hoc projects and duties as requested by management
* Must be fluent in the required language
* Previous experience in a customer service role is highly desirable but full and ongoing coaching and support will be given
* Customer focused, have the ability to deal with our customers in a friendly and polite manner
* An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
* Self-motivated and goal oriented, always willing to go above and beyond for our customer
* Have the ability to multitask and manage time efficiently
* Strong desire in delivering the highest level of customer service and the drive to be successful in order to exceed targets and integrate into a team-based organization
* Have the ability to maintain professionalism under pressure, ability to analyse a problem quickly and resolve it following procedures
* Enjoy working in a team environment, working towards targets and maintaining high levels of quality customer service
* Experience with MS office and other systems
* Excellent telephone manner and email etiquette along with strong communication skills
* Fluent in English
**About National Pen:**
In business for over 50 years, National Pen is a world class provider of personalized marketing solutions. We offer high value/low cost branded marketing products to small and medium businesses through multiple channels, with low minimum order quantities and high levels of customer care. National Pen operates across 10 locations globally with facilities in Europe, North America, Africa, and Asia and employee over 3500 people through our multi-channel business.
In December 2016 National Pen Corporation was acquired by Cimpress N.V., a leader in mass customisation. Cimpress employs 10,000 people across 30 countries globally and offers a portfolio of more than 20 successful brands including Vistaprint, National Pen, Albelli, Drukwerkdeal, Pixaprinting, Exprint and WIRmachenDruck.
-
Danish Inbound Customer Care Agent
2 months ago
Dundalk, United States National Pen Company Full time**Danish Inbound Customer Care Agent** Location **Dundalk** Division **Sales** Employment Type **Location:** **Dundalk, Louth, Ireland** * Resolving customer queries and issues, problem solving and negotiating, in a timely manner over the phone or via email * Provide appropriate solutions and alternatives with the time limited and follow up to ensure...
-
Finnish Inbound Customer Care Agents
3 months ago
Dundalk, United States National Pen Company Full time**Finnish Inbound Customer Care Agents** Location **Dundalk** Division **Sales** Employment Type **Location:** **Dundalk, Louth, Ireland** * Resolving customer queries and issues, problem solving and negotiating, in a timely manner over the phone or via email * Provide appropriate solutions and alternatives with the time limited and follow up to ensure...
-
Dundalk, Maryland, United States National Pen Company Full timeAbout the Role:We are seeking a highly skilled and customer-focused Finnish Inbound Customer Care Agent to join our team at National Pen Company. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key...
-
Customer Service Representative
2 weeks ago
Dundalk, United States Doug Waire - State Farm Agent Part time $16 - $18Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Doug Waire - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an...
-
Office Representative
2 months ago
Dundalk, United States Stephanie Jameson - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesCompetitive salaryDental insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm...
-
Customer Service Representative
4 days ago
Dundalk, Maryland, United States Doug Waire - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Doug Waire - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth and success.Key ResponsibilitiesEstablish and Maintain Customer...
-
Dundalk, United States Tamara Thomson - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceFlexible scheduleOpportunity for advancementPaid time offROLE DESCRIPTION:As a Financial Services Representative with Tamara Thomson Insurance & Financial Services Inc., you will be responsible for successfully marketing the financial products that manage everyday risks. Your...
-
Dundalk, United States Tamara Thomson - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingPaid time offTraining & developmentROLE DESCRIPTION:Tamara Thomson Insurance & Financial Services Inc., is seeking a qualified professional for the role of Account Representative with a focus on Life Insurance. As a customer-oriented expert, you will market the best Life/Health insurance services and...
-
Finnish Customer Support Specialist
1 week ago
Dundalk, Maryland, United States National Pen Company Full timePosition: Finnish Customer Support Specialist Location: Dundalk, Louth, Ireland Division: Sales As a Finnish Customer Support Specialist, you will be responsible for addressing customer inquiries and resolving issues efficiently through phone and email communication. Your role will involve: Providing effective solutions and alternatives within time...
-
Finnish Customer Support Specialists
1 week ago
Dundalk, Maryland, United States National Pen Company Full timePosition: Finnish Customer Support Specialists Location: Dundalk, Louth, Ireland Division: Sales As a Finnish Customer Support Specialist, you will be responsible for addressing customer inquiries and resolving issues efficiently, whether over the phone or through email. Your role will involve: Providing suitable solutions and alternatives promptly while...
-
Finnish Customer Support Specialist
1 week ago
Dundalk, Maryland, United States National Pen Company Full timePosition: Finnish Customer Support Specialist Location: Dundalk, Louth, Ireland Division: Sales As a Finnish Customer Support Specialist, you will be responsible for addressing customer inquiries and resolving issues efficiently through various communication channels, including phone and email. Your role will involve: Providing effective solutions and...
-
Insurance and Financial Solutions Consultant
2 weeks ago
Dundalk, Maryland, United States Tamara Thomson - State Farm Agent Full timeJob OverviewAs an Insurance and Financial Solutions Consultant with Tamara Thomson - State Farm Agent, you will play a crucial role in promoting financial products that help manage everyday uncertainties. Your expertise in financial offerings will enhance your consultative approach, allowing you to effectively educate clients on their financial choices.Key...
-
BroadBolt Distributor/Agency
2 months ago
Dundalk, United States ThinkTank LLC Full timeJob DescriptionJob DescriptionOverview: BroadBolt is seeking dynamic and motivated sales team leaders and agencies to join our team as BroadBolt Distributors/Agencies. BroadBolt is seeking a distributor/agency with access to sales teams. As a BroadBolt Distributor/Agency - Sales Team Manager, you will lead your team of Broadband Agents dedicated to promoting...
-
Assistant Store Manager
2 weeks ago
Dundalk, United States Extra Space Storage Full timeJob DescriptionJob DescriptionAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Will work between multiple stores in the district.This location is closed on Sundays.Day shift only:...
-
Geriatric Psychotherapist
2 days ago
Dundalk, Maryland, United States Senior Care Therapy Full timeAbout the RoleWe are seeking a highly skilled and compassionate Clinical Psychologist to join our team at Senior Care Therapy. As a Geriatric Psychotherapist, you will play a vital role in providing in-person psychotherapy services to the geriatric population in over 300 sub-acute, long-term care, and assisted living communities throughout NJ, NY, PA, and...
-
Clinical Psychologist
1 month ago
Dundalk, United States Senior Care Therapy Full timeJob DescriptionJob DescriptionClinical PsychologistWhat We Offer:No Admin Tasks! No cancellations! No no-shows! Flexible Daytime Hours We offer our clinicians with the support and resources they need to succeed! 401(k) Plan for FT or PT employees Full Time offers Excellent Health, Vision, and Dental Insurance Benefits Full Time offers Vacation/PTO/Holiday...
-
Licensed Certified Social Worker, Clinical
1 month ago
Dundalk, United States Senior Care Therapy Full timeJob DescriptionJob DescriptionLicensed Clinical Social Worker LCSWWhat We Offer:No Admin Tasks! No cancellations! No no-shows! Flexible Daytime Hours We offer our clinicians with the support and resources they need to succeed! 401(k) Plan for FT or PT employees Full Time offers Excellent Health, Vision, and Dental Insurance Benefits Full Time offers...
-
EHS Manager
1 month ago
Dundalk, United States ITW Full timeJob DescriptionJob DescriptionCompany DescriptionFounded in 1903, Illinois Tool Works Inc. (NYSE: ITW) is a Fortune 200, diversified manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. ITW is one of the most globally respected and successful...
-
Dental Hygienist
3 weeks ago
Dundalk, United States Porter Dental & Braces - a Benevis company Full timeJob Overview: Join a team that believes in creating happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. We are seeking a Dental Hygienist to deliver direct dental care and associated services to patients, educate patients in oral hygiene instruction, and ensure excellent customer service. This position offers...
-
Manufacturing Scheduler
5 days ago
Dundalk, Maryland, United States ITW Food Equipment Group Full timeJob SummaryWe are seeking a highly skilled Production Scheduler to join our team at ITW Food Equipment Group. As a key member of our operations team, you will be responsible for planning and coordinating production activities to ensure timely delivery of products while maintaining stringent manufacturing safety standards.Key ResponsibilitiesProduction...