Service Delivery Specialist I
3 months ago
Service Delivery Specialist's (SDS's) primary duties are to focus on the efficient and accurate completion of work required to ensure customer service once the sale has been made. Provide support to sales staff, engineering, and field services. Interact with ACS customers to determine and recommend devices and services that meet the customer's needs. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Examples of Job Duties Prepare Orders for Field/CO Presentation. Clear and close troubles and orders through all associated applications including billing. Email inquiries for order or trouble scope and follow through to completion. Provision service orders to switch customers between exchange carriers for Local & Wireless Number Portability. Process service orders using computer-based billing and facility record systems. Perform record maintenance and research duties associated with "911" records and address research functions. Service Delay Order creation for service relief through multiple departments. Examine workflow systems for order completeness and accuracy of weekly and monthly reporting. Perform record research provides guidance and support to internal and external customers. Provide helpdesk assistance to internal customers. Create reports and complete audits as required. Provide training and mentoring of new individuals to the team. Other duties as assigned. Minimum Qualifications Required Must have a high school diploma. A minimum of two years of customer service experience including order preparation and processing. Analytical skills are shown in processing information and entering data into a computer-based records system with at least one year of experience using computers and computer software applications. Certifications and Licenses Required Some levels may require you to possess and maintain an Alaska Drivers License. Additional Job Requirements External applicants must successfully pass a pre-employment suitability assessment and drug test. Must successfully complete a pre-employment Data Entry test with 5500 keystrokes per hour with 10% or less error rate or type 33 words per minute.
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Service Delivery Specialist
2 weeks ago
Anchorage, Alaska, United States Alaska Communications Systems Group, Inc. Full timeJob SummaryWe are seeking a highly skilled Service Delivery Specialist to join our team at Alaska Communications Systems Group, Inc. As a key member of our customer service team, you will play a critical role in ensuring the efficient and accurate completion of work required to deliver exceptional customer service.Key Responsibilities:Provide support to...
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Anchorage, United States SCF Full timeSummary of Job Responsibilities: The Southcentral Foundation (SCF) Learning and Development Clinical Training Specialist is responsible for the investigation/identification, development/selection, maintenance, measurement/evaluation, and improvement of clinical learning and development (L&D) systems at SCF. Primary focus is on the delivery of a variety of...
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Customer Service Specialist
2 weeks ago
Anchorage, Alaska, United States Providence Health & Service Full timeJoin Our Team at Providence Health & ServicesAre you passionate about health and nutrition? We are seeking committed Customer Service Specialists to become part of our Food Nutrition Department at Providence Health & Services.Key Responsibilities:Guide patients in selecting meals and nutritional supplements in accordance with medical nutrition therapy...
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Procurement Specialist I
5 days ago
Anchorage, Alaska, United States Builders FirstSource Full timeJob SummaryWe are seeking a highly skilled Procurement Specialist I - General Administrative to join our team at Builders FirstSource. This role will be responsible for procuring assigned products, materials, and services for the market, locations, inventory plan, and networking capital objectives.Key ResponsibilitiesPurchases specifically assigned products...
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Health Benefits Specialist I, II
2 months ago
Anchorage, United States SCF Full timeJob Summary: The Southcentral Foundation (SCF) Health Benefits Specialist is responsible for increasing the number of customer-owners enrolled with a third-party payer through screening and application assistance. The Health Benefits Specialist role is to determine whether customer-owner currently has a third-party payer, verify/confirm that third party...
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Health Benefits Specialist I, II
2 weeks ago
Anchorage, United States Southcentral Foundation Full timeJob Summary: The Southcentral Foundation (SCF) Health Benefits Specialist is responsible for increasing the number of customer-owners enrolled with a third-party payer through screening and application assistance. The Health Benefits Specialist role is to determine whether customer-owner currently has a third-party payer, verify/confirm that third party...
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Collections Recovery Specialist I
2 weeks ago
Anchorage, Alaska, United States Global Credit Union Full timePosition Overview:Reports To: Senior Collections Recovery SpecialistKey Responsibilities: This role is essential for the recovery of charged-off financial debts owed to the credit union.Core Duties:Engage with members concerning charged-off accounts and facilitate repayment arrangements.Address member inquiries related to outstanding financial...
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RN - Labor and Delivery Specialist
2 weeks ago
Anchorage, Alaska, United States Providence Service Full timeAbout the RoleWe are seeking a skilled and compassionate RN to join our Labor and Delivery team at Providence Alaska Medical Center. As a Labor and Delivery Nurse, you will play a critical role in providing high-quality patient care and supporting our patients and their families during this significant life event.Key ResponsibilitiesProvide direct patient...
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Revenue Cycle Specialist I, II
7 days ago
Anchorage, Alaska, United States SCF Full time**About SCF**Southcentral Foundation (SCF) is a non-profit healthcare organization dedicated to providing high-quality, patient-centered care to the Native Community. Our mission is to work together with the Native Community to achieve wellness through health and related services.**Job Summary**We are seeking a skilled Revenue Cycle Specialist I, II to join...
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Clinical Training Specialist I, II
7 days ago
Anchorage, Alaska, United States SCF Full timeJob SummaryThe Southcentral Foundation (SCF) is seeking a highly skilled Clinical Training Specialist I, II to join our team. As a key member of our Learning and Development department, you will be responsible for designing, developing, and implementing clinical training programs that enhance workforce performance.Key ResponsibilitiesInvestigate and identify...
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Nutrition Delivery Specialist
2 days ago
Anchorage, Alaska, United States Salvation Army Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Nutrition Delivery Specialist. In this role, you will be responsible for delivering meals to clients, ensuring timely and accurate delivery, and providing excellent customer service.Key ResponsibilitiesDeliver meals to clients in a timely and efficient...
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Anchorage, United States Allegro Home Delivery Full timeJob DescriptionJob DescriptionAbout the jobFurniture Delivery Driver/Installer Allegro Home Delivery is a fast-growing company beginning to disrupt the last mile home delivery market. Allegro Home Delivery is looking for an Owner Operator/Independent Contractor for furniture delivery routes with installation of smart bedding, in and around the Anchorage,...
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IT Specialist
2 months ago
Anchorage, United States Federal Aviation Administration Full timeThe Network Services Branch (AIF-320) plays a critical role within the Operations Division of the Infrastructure of Operations (I&O) directorate administering and monitoring the FAA’s Mission Support Network. These systems and services include LANs, WANs and the FAA wireless infrastructure. AIF-320 detects, diagnoses, troubleshoots, and resolves all...
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Culinary Service Specialist
2 weeks ago
Anchorage, Alaska, United States Providence Health & Service Full timeJob Overview Providence Health & Services is seeking a Culinary Service Specialist. We are dedicated to delivering compassionate care to all, particularly those in need. Position Details: Full-time, 1.0 FTE, Variable Shift, 40 Hours Per WeekApplication Process: Qualified candidates will be invited to complete further self-paced screening assessments. Key...
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Appliance Delivery Specialist
2 weeks ago
Anchorage, Alaska, United States Cooking & Appliance Center Full timeJob DescriptionBenefits:Employee discountsHealth insurancePaid time offJob Overview: As an Appliance Delivery Specialist, you will represent our company by delivering and setting up products directly for our esteemed clients. Your role encompasses not only the logistics of delivery but also exceptional customer service, ensuring that every interaction leaves...
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Patient Services Specialist Family Medicine
2 days ago
Anchorage, Alaska, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled Patient Services Specialist to join our team at Providence Family Medicine Center in Anchorage. As a key member of our patient access team, you will play a vital role in ensuring a positive experience for our patients and their families.Key ResponsibilitiesProvide exceptional customer service to patients and...
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Revenue Cycle Specialist I, II
2 weeks ago
Anchorage, Alaska, United States SCF Full timeAbout SCFSCF is a healthcare organization dedicated to serving the Alaska Native population in our geographical service area. Our mission is to promote wellness through health services, and we are seeking a skilled Revenue Cycle Specialist I, II to join our team.Key ResponsibilitiesAssist in the management of revenue cycle operations, ensuring compliance...
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Appliance Delivery and Installation Specialist
2 weeks ago
Anchorage, Alaska, United States Cooking & Appliance Center Full timeJob OverviewAs an Appliance Delivery and Installation Specialist at Cooking & Appliance Center, you will play a crucial role in ensuring our customers receive their products with the highest level of service. Your responsibilities will encompass both the delivery and installation of large appliances, all while upholding our commitment to customer...
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Marketing Specialist I
4 hours ago
Anchorage, Alaska, United States GCI Communication Corp Full timeJob SummaryGCI Communication Corp is seeking a highly skilled Marketing Specialist I to join our team. As a key member of our marketing team, you will be responsible for promoting our products and services, managing internal and external relationships, and driving business growth through strategic marketing initiatives.Key ResponsibilitiesDevelop and...
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Marketing Specialist I
1 week ago
Anchorage, United States GCI Communication Corp Full timeGCI's Marketing Specialist I will participate and support the Marketing Team promoting GCI products and services. Promote a positive relationship assisting with general product and promotional information. Manage internal and external relationships to carefully take each project to market with success from conception to completion. Assigned responsibilities...