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Patient Services Specialist Family Medicine
2 months ago
We are seeking a highly skilled Patient Services Specialist to join our team at Providence Family Medicine Center in Anchorage. As a key member of our patient access team, you will play a vital role in ensuring a positive experience for our patients and their families.
Key Responsibilities- Provide exceptional customer service to patients and their families, responding to their needs and concerns in a timely and professional manner.
- Manage patient flow, ensuring efficient and effective use of resources to minimize wait times and optimize patient satisfaction.
- Collaborate with healthcare providers and other team members to ensure seamless communication and coordination of patient care.
- Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements and organizational policies.
- 1 year of customer service experience, or successful completion of Providence internship.
- Basic experience with electronic medical records and/or computerized billing systems.
- Medical terminology experience.
- Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.
At Providence, we value our employees and offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and more. We are committed to creating a workplace culture that is inclusive, respectful, and supportive of our employees' growth and well-being.
About ProvidenceProvidence is a not-for-profit health system with a long history of serving Alaska, dating back to 1902. We are proud to be an Equal Opportunity Employer, committed to diversity and inclusion in all aspects of our organization. We believe that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.
