UX Program Manager

3 weeks ago

Stanford, United States National Guard Employment Network Full time
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Description
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better worldtogether. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Digital Product Design (DPD) at Ford is committed to envisioning and creating simple, thoughtful, enjoyable, and compelling product experiences that our customers need and love. We work in close partnership with product and engineering to deliver best-in-class interactions experiences that meet the needs of people today, and in the future. Our team is comprised of a dynamic group of product designers, researchers, visual designers, industrial designers, modelers, and project managers.

The distance between imagination and ... creation. It can be measured in years of innovation, or in moments of brilliance. When you join the Ford team discover all the benefits, rewards and development opportunities you'd expect from a diverse global leader. You'll become part of a team that is already leading the way, with ingenious solutions and attainable products - and it is always ready to go further.

In this position....

You are a master planner and a flexible project manager who can balance multiple projects in a creative design environment. You can manage content production across multiple teams and stakeholders, balancing quality and efficiency.

You provide program management and operational support throughout our team and across partner teams by increasing communication and connection points and streamlining processes. You'll work cross-functionally and collaborate with managers, designers and engineering teams to plan projects, define milestones, assess risks, manage data and help projects meet deadlines and deliverables.

This role is Hybrid in Palo Alto California

What you'll do...

•Collaborate with and support team leads in delivering the highest level of trust-building and strategic counsel through all project interactions
•Document and implement end-to-end repeatable processes that help the team plan, manage, and deliver on projects
•Identify team needs with regards to process, tools, documentation, capacity, data and asset management, and educate leadership in order to bring changes to ensure designers and developers are working efficiently
•Act as a bridge across cross functional teams, connecting them and facilitating clear communication, ensuring interdependencies are understood and planned for
•Communicate project status with team, stakeholders and senior management regularly (with visuals and data)
•Work with management and across teams to understand, coordinate, and prioritize initiatives
•Anticipate bottlenecks, provide escalation management, and articulate risks, trade-offs, and recommend prioritization based on a balance of business needs and constraints, capacity, and customer impact
•Guide design projects from pitch to completion by facilitating team productivity, advising on deadlines, managing expectations, and providing communication between teams and stakeholders
•Support design teams to scope new product initiatives, identify priorities, and deliver key projects, that have multiple stakeholders and moving parts
•Facilitate meetings to drive progress against goals and objectives, establishing clear next steps and owners, and resolving blocks that impede progress
•Proactively assess risk and resolve issues before they become problems for the larger teams
•Measure impact and operational efficiency of programs and initiatives both qualitatively and quantitatively
•Support the management team with effective team communication, proactive problem solving, data driven insights and information distribution

Additional Qualifications/Responsibilities

You'll have...

•4+ years of successful experience as a Project or Program Manager, or similar role, in a creative environment
•2+ years of experience leading large projects through their full life-cycle in a large, cross-functional team
•2+ years of experience working with UX Design
•Experience working with global teams

Even better, you may have...

•Strong written and verbal communication skills and ability to present in a clear and concise manner to all levels within the enterprise
•Results oriented person with a proven track record of on-time project/program delivery for large, cross-functional projects with global stakeholders
•Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management
•Experience with Agile and Lean methodologies, and with Jira
•Experience in Product Development
•Understanding of design and development processes. Experience working with design systems
•Ability to translate complex ideas and express them in concise, simple to understand ways
•Effectively using digital tools and platforms
•Experience working on multiple projects simultaneously while meeting deadlines with changing priorities
•Excellent communication skills, both written and verbal including presentation development and high attention to detail

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