Customer Vehicle Service Agent

3 weeks ago

Jersey City, United States Sixt Full time
Company Description

Job Description

Come Join the SIXT Jersey City Team. Customer Vehicle Service Agent $24.50/hr. Detailing Car,

Job Summary
  • The Customer Vehicle Service Agent (CVSA) will deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take make detailed and timely records of damages, gas volume, and other related items. In a fast pace outdoor environment, you will be expected to clean the interior and exterior of the vehicles. You will also perform regular non-mechanical maintenance in a timely and safe manner and identify and report vehicle damage. You would also perform other duties as assigned.
General Duties and Responsibilities for Customer Service:
  • Welcome all customers as they arrive on the lot.
  • Ask about their experience with SIXT, recording feedback to improve future rental experience.
  • Make sure customers have all their personal belongings from the vehicle.
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
  • User proper statement to determine if vehicle is being returned with full tank of gas.
  • Advice and review rental charges, providing an accurate receipt to the customer.
  • Provide information regarding transportation to the airport terminal, if applicable.
  • Complete a service alert for any mechanical and/or body damage communicated by customers.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep the lot organized for ease of access and traffic flow.
General Duties and Responsibilities for Vehicle Servicing:
  • Responsible for vacuuming and prepping the cars, shuttling cars to and from car washes and dealerships for servicing, car-transports to and from offices, checking fluid levels, and changing tires.
  • Clean vehicle exterior by hand, brush or by operating washing equipment.
  • Polish, dry, and clean vehicle windshield, windows, lights, mats, and exterior body, by hand.
  • Vacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be required).
  • Determine the need for and add windshield fluid, gas, oil, water and antifreeze.
  • Perform basic maintenance checks to include: antennas, under the hood, inside the vehicle, inside the trunk, and outside vehicle (trunk to trunk).
  • Verify appropriate stickers are attached to vehicle (registration, plates, etc.).
  • May assist with local automobile deliveries.
Effort and Working Conditions
  • Ability to work 40 hours per week including day and/or evening hours.
  • Must have effective verbal communication skills to communicate with customer customers, coworkers, and management.
  • Must have driving experience with a valid driver's license and a good driving history.
  • Must be willing to wear company uniforms.
  • Must be willing to work outdoors in all types of weather conditions.
  • Must be physically able to move in and out of vehicles.
  • Must be authorized to work in the United States.
  • Ability The ability to communicate effectively in other languages is a plus.


SIXT Culture

SIXT hires service-oriented, entrepreneurial team players with a focus on, who are excited about interacting with customers and colleagues from all over the world. SIXT is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.

At SIXT, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer - Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

Qualifications

Additional Information

About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now

  • Customer Service Agent

    2 weeks ago

    Jersey City, United States Net Commesh Full time

    Job Title: Customer Service Agent Location: Jersey City, NJ Job Type: Full-Time Reports To: Customer Service Manager Job Summary: We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Agent. In this role, you will be the primary point of contact for customers, assisting them with inquiries, resolving complaints,...

  • Customer Service Agent

    2 weeks ago

    Jersey City, United States Angela Scribe Full time

    Job Title: Customer Service Agent Job Location: Angela Scribe Job Type: Full-Time Job Summary: As a Customer Service Agent, you will serve as the first point of contact for customers, ensuring that their questions, concerns, and needs are handled effectively and professionally. You will provide excellent customer support through various channels such as...

  • Customer Service Agent

    6 months ago

    West Valley City, United States Enterprise Holdings Full time

    Greet all customers using prescribed, appropriate dialogue as they arrive on the lot. Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found. Advise and re Agent, Customer Service, Service, Vehicle, Retail, Automotive, Customer

  • Customer Service Agent

    4 weeks ago

    Kansas City, United States Sixt Full time

    Company Description Job Description Come Join the SIXT Kansas Team. Customer Service Agent hourly $16.69/hr. Plus Monthly Bonus & Sign on Bonus $1500. Must have great Customer Service Skills. SIXT is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate...

  • Customer Service Agent

    3 months ago

    Kansas City, United States Budget Rent A Car Full time

    Budget is bringing on a Customer Service Agent to work out of our administrative office in Kansas City. Duties will include handling customer service calls by phone, following up with accounts, customer retention, bill collecting, setting up long term rental contracts in stores, and other administrative duties. This is a full-time position with benefits such...

  • Customer Service Agent

    2 weeks ago

    Salt Lake City, United States Enterprise Mobility Inc Full time

    Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...

  • Customer Service Representative

    1 week ago

    Jersey City, New Jersey, United States Hemant Jiwnani - State Farm Agent Full time

    Customer Service RepresentativeAre you looking for a career that combines customer service with sales? As a Customer Service Representative for Hemant Jiwnani - State Farm Agent, you will have the opportunity to work with customers to understand their insurance needs and provide solutions to meet those needs.Responsibilities: Establish customer relationships...

  • Customer Service Agent

    2 months ago

    Salt Lake City, United States Enterprise Mobility Inc Full time

    Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...

  • Customer Service Representative

    7 days ago

    Jersey City, New Jersey, United States Brenda Skinner - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance options.ResponsibilitiesDevelop leads, schedule appointments, and...

  • Customer Service Representative

    2 weeks ago

    Jersey City, New Jersey, United States Hemant Jiwnani - State Farm Agent Full time

    Job Title: Customer Service RepresentativeAre you a customer-focused individual with excellent communication skills? Do you enjoy working with people and helping them achieve their goals? If so, we may have the perfect opportunity for you!We are seeking a highly motivated and organized Customer Service Representative to join our team at Hemant Jiwnani -...

  • Customer Service Agent

    4 months ago

    Salt Lake City, United States HRmango Full time

    HRmango is hiring for a prestigious innovator in the auto rental industry that has career advancement, financial security and growth potential! We're looking for a fun and personable Front Desk Service Agent to add to our team. The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the...

  • Customer Service Agent

    4 weeks ago

    Salt Lake City, United States Enterprise Full time

    Enterprise - JobID: 491538 [Cleaner] As a Service Agent at Enterprise, you'll: Clean vehicle exterior by hand, brush or by operating washing equipment; Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body, by hand; Vacuum, shampoo, add air freshener and clean vehicle interior; Determine need for and add windshield fluid, gas,...

  • Seasonal Customer Service Agent

    4 months ago

    Salt Lake City, United States Enterprise Holdings Full time

    Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...

  • Customer Service

    4 weeks ago

    Salt Lake City, United States Premier Truck Group Full time

    Winners Work Here! Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward. Who is Premier Truck Group? Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US...

  • Customer Service

    3 months ago

    Salt Lake City, United States Premier Truck Group Full time

    Winners Work Here! Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward. Who is Premier Truck Group? Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US and...

  • State Farm Agent Team Member

    6 days ago

    Jersey City, New Jersey, United States Hemant Jiwnani - State Farm Agent Full time

    Job OverviewAre you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.Key ResponsibilitiesBuild and maintain strong relationships with customers to understand their insurance needs and provide...

  • Customer Service Representative

    2 weeks ago

    Culver City, California, United States Morton Roberts - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative for Morton Roberts - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. Responsibilities:Establish and maintain strong customer relationships, providing prompt and accurate service as needed.Respond to customer...

  • Production Associate

    4 weeks ago

    Kansas City, Kansas, United States Driverge Vehicle Innovations Full time

    Job DescriptionAt Driverge Vehicle Innovations, we are a leading manufacturer of commercial shuttles, wheelchair-accessible vans, transporters, and small buses. Our team of experts provides innovative solutions for clients across North America, including camper vans for travel and recreation.We are seeking a skilled Production Associate to join our team. As...

  • Customer Service Representative

    1 week ago

    Scott City, Kansas, United States Michael Trout - State Farm Agent Full time

    Job DescriptionAre you a people person with excellent communication skills? Do you enjoy working with the public and providing top-notch customer service? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.As a State Farm Agent Team Member, you will be responsible for establishing customer relationships, servicing customer...

  • Customer Service Representative

    6 days ago

    Oklahoma City, United States Scott Tabares - State Farm Agent Full time

    Job DescriptionAre you looking for a part-time job that offers meaningful work and competitive compensation?As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility,...