Customer Service Agent

3 months ago


Kansas City, United States Budget Rent A Car Full time

Budget is bringing on a Customer Service Agent to work out of our administrative office in Kansas City. Duties will include handling customer service calls by phone, following up with accounts, customer retention, bill collecting, setting up long term rental contracts in stores, and other administrative duties. This is a full-time position with benefits such as Health, Dental, Vision, 401K Matching, PTO, Sick Time, Vacation, Well-Pay Bonus, Employee Appreciation Events, and Rental Discounts.

The schedule will be mainly weekdays, 7am-4pm, with regular intermittent weekend hours being required. If interested, please submit your application.

Responsibilities include:

- Account receivables

- Collections

- Customer service

- Long Term Rentals renewals

- Filing

- Vehicle Licensing and Registrations

- In-fleeting

- Other administrative duties as needed

Requirements

1 year customer service (call center experience is a plus)

Excellent verbal and written skills

Prefer experience in sales, collections, account management, or customer retention

Valid Driver's License

Good motor vehicle record in the last 3 years

Ability to submit to a background check and and a drug screen

Salary Description

$17.00/HR



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