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Private Events Specialist
4 months ago
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location:The Joseph Hotel - Nashville
Overview:The Private Event Sepcialist is responsible for effectively soliciting and executing private events in the restaurant outlets. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues
Responsibilities:- Remain visible to the Meeting Professional and their attendees
- Remain accessible in person and via cellphone/radio
- Continuously monitor and walk meeting/public spaces prior to, during, and after events
- Proactively search for areas of improvement
- Troubleshoot and resolve issues quickly
- Facilitate last minute changes/issues with operational departments
- Perform other duties as requested by management
- Experience in a hotel or a related field preferred
- Computer knowledge/skills preferred
- Flexible and long hours sometimes required
- Must be able to stand/walk the majority of shift
- Events Ambassador
- Light to moderate work - exerting up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects as required
- Demonstrate a warm, friendly, professional demeanor at all times
- Possess and display strong communication skills; able to effectively listen to, understand, and respond to Guest/client questions or requests
- Be flexible with their schedule when required by business demand and/or required meetings and training
- Demonstrate ability to take initiative, including anticipating Guest/Client or operational needs
- Comply with all Hotel (Boston Park Plaza) and Corporate (Highgate Hotels) Standards and Regulations set forth, so as to encourage safe and efficient hotel operations