Pre-Sales Solution Architect

4 weeks ago


Santa Fe Springs, United States CareerBuilder Full time

Work with sales force in determining the appropriate Data Center solution for customers

Provide pre-sales technical assessment, design, and development of a proposal and / or work with OEM for bill of materials for a solution

Assist sales with customer facing meetings/calls to help gather requirements

Guide customers on design scenarios; upgrade paths, product road maps, and industry best practices

Stay current on industry technology trends through partner training and provide knowledge transfer to customers and team members

Assist sales reps in creating quotes along with a clear outline of the benefits

Deliver Technical presentations, demos, and assessments for customers

Provides technical knowledge in design, configuration, performance optimization, maintenance, and capacity planning for an environment

Be able to identify and examine market trends and understand client security needs

Design solutions and configurations proposals around customer budget and environment restrictions

Provide strategic & tactical guidance to both sales teams and customers on current and proposed technical environments

Qualifications

7+ years of hands on experience in IT

4+ years experience in a Sr. Engineer or Consultant role

Multiple industry-recognized certifications. i.e.: CCNP, CCIE, VCP, NCSIE, CISSP

Required Skills

Excellent customer service skills on phone and in person

Ability to think and come up with multiple solutions to meet customer requirements

Must be fully knowledgeable and able to design and plan, implement and support IT solutions using two or more of the following technologies:

o Storage Area Networks (SAN)

o Networking

o Backup

o Security

Have solid and proven customer-facing experience in a security pre-sales role.

Ability to translate business needs into technology specifications and recommendations

Ability to provide technical knowledge in design, configuration, performance optimization, maintenance, and capacity planning for an environment

Ability to be comfortable communicating to all levels of leadership

Ability to provide pre-sales technical assessment

Have the ability to converse about the state of the technology security market, trends, etc.

Ability to identify how to solve problems and complete projects with minimal guidance

Ability to self-study and pass required certifications

Excellent organizational and time management skills

Exceptional communication skills and ability to manage programs across cross-functional stakeholders

Proactive, driven, and positive work attitude

Strong organizational skills, self-starter, and ability to quickly identify and resolve inefficiencies

High-energy, a positive attitude, and accountability

Excellent customers service and support skills

Excellent presentation skills

Strong initiative and problem-solving skills

High attention to detail

Ability to multi-task and work in a high paced environment

Excellent time management skills and the ability to meet all deadlines

Ability to work independently as well as in a team environment

Able to join sales in customer facing calls to help gather customer technical requirements

Confidently advise customers on the latest product offerings with a good understanding of the supported features

Ability to guide customers on technical scenarios; upgrade paths, product road maps, and industry best practices and services

Ability to deliver trainings

Please fill out the form fields provided and upload your resume to apply for this position.

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