Customer Service Rep
6 months ago
- Provide excellent customer service by interacting with internal and external customers in a professional, courteous and ethical manner.
- Process and generate check payments.
- Process and complete credit card payments and calls.
- Answer incoming calls and queue calls as needed.
- Process and complete stop payments and reissues.
- Complies with established operations policies, guidelines, procedures and practices
- Meets individual and team targets for phone and performance KPI's
- Work in a team environment.
One to two years of related customer service experience. Experience in inbound call transactional work desired. Experience within a dealership or related to the vehicle service contract industry preferred.
Education
High School diploma or equivalent
Special Qualifications
- Possess a strong customer orientation and the ability to build relationships of trust and mutual respect with internal and external customers and team members
- Possess analytical skills to grasp simple to mildly complex situations with changing circumstances for well-reasoned solutions that balance risk
- Customer service techniques
- A strong work ethic and time management skills in order to handle activity load and meet KPI's
- Proficient computer navigation skills using a variety of software including Microsoft Office Suite
-
Customer Service Rep
2 months ago
Scottsdale, United States Dental Medical Careers, Inc. Full timeWe are seeking a Customer Service Rep in Scottsdale, AZ. This is a growing dental company with a top-notch product line! This is a full-time, W2, position with hours of 8 AM to 5 PM. Details Competitive base salary Incentives Full benefits: medical, dental, 401K, PTO, Sick Pay, and National Holidays Observed Full-time (Monday - Friday) Hours: 8 AM to 5 PM...
-
Guest Services Rep Full
1 month ago
Scottsdale, United States Extended Stay Full timeExtended Stay - 10660 N. 69th Street [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...
-
Customer Service Rep
7 months ago
Scottsdale, United States Denis Zdrale Agency Full timeBenefits/PerksCompetitive hourly pay rate plus commission and/or bonusesPaid trainingPaid Time OffJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining...
-
Customer Service Rep
5 days ago
Scottsdale, United States Denis Zdrale Agency Full timeBenefits/PerksCompetitive hourly pay rate plus commission and/or bonusesPaid trainingPaid Time OffJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining...
-
Customer Service Rep
1 day ago
Scottsdale, United States Denis Zdrale Agency Full timeBenefits/Perks Competitive hourly pay rate plus commission and/or bonuses Paid training Paid Time Off Job SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining...
-
Lead Customer Service Rep
3 months ago
Scottsdale, United States Circle K Full timeCircle K - 6901 E Indian School Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...
-
Rep III, Customer Service
4 weeks ago
Scottsdale, United States APL Logistics Full timeJob DescriptionOverview: Customer Service Representative III is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling complaints. The CSR III fulfills all CSR II level responsibilities in addition to overseeing the daily activities of the CSR's...
-
Fire Sprinkler Estimator
5 months ago
Scottsdale, United States Kiewit Full timePosition Overview The Sales Rep / Estimator is responsible for sales activities, including identifying new opportunities, following up on sales inquiries, negotiating and closing sales. This individual is also responsible for preparing accurate, timely, competitive and complete estimates for fire sprinkler systems. The Sales Rep / Estimator should be...
-
Customer Service Representative
3 weeks ago
Scottsdale, Arizona, United States FooteWork Auto License & Title Service Full timeAbout UsFooteWork Auto License & Title Service is a leading provider of motor vehicle services, established in 1998. Our mission is to deliver exceptional customer experiences through our team of dedicated professionals.Job OverviewWe are currently seeking a qualified Customer Service Representative/Title Clerk to join our team at our Scottsdale location. As...
-
Customer Service Representative
1 day ago
Scottsdale, United States Style Netbox Full timeJoin Our Team: Customer Service Representative Are you passionate about helping people and providing exceptional customer support? Style Netbox is looking for a friendly and dedicated Customer Service Representative to join our team in Scottsdale, AZ. About the Role: As a Customer Service Representative at Style Netbox, you will be the primary point of...
-
Customer Service Representative
1 day ago
Scottsdale, United States Style Netbox Full timeJoin Our Team: Customer Service RepresentativeAre you passionate about helping people and providing exceptional customer support? Style Netbox is looking for a friendly and dedicated Customer Service Representative to join our team in Scottsdale, AZ.About the Role: As a Customer Service Representative at Style Netbox, you will be the primary point of contact...
-
Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States FooteWork Auto License & Title Service Full timeAbout FooteWorkWe are a fast-growing company established in 1998, dedicated to making motor vehicle work Fast and Friendly. Our new location in Scottsdale is expanding, and we are looking for team-oriented, friendly individuals who are passionate about providing exceptional customer service.Compensation and BenefitsWe offer competitive compensation,...
-
Customer Service Representative
1 day ago
Scottsdale, United States StaffMyAgency LLC Full timeJob description: Customer Service & Sales Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer...
-
Customer Service Representative
1 day ago
Scottsdale, United States Style Netbox Full timeJoin Our Team: Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Style Netbox is seeking a dedicated Customer Service Representative to join our team in Scottsdale, AZ. If you have excellent communication skills and a knack for problem-solving, we'd love to hear from you!About the Role:As a Customer Service...
-
Customer Service Representative
2 weeks ago
Scottsdale, United States Style Netbox Full timeJoin Our Team: Customer Service Representative Are you passionate about delivering exceptional customer experiences? Style Netbox is seeking a dedicated Customer Service Representative to join our team in Scottsdale, AZ. If you have excellent communication skills and a knack for problem-solving, we'd love to hear from you! About the Role: As a Customer...
-
Customer Service Representative
7 months ago
Scottsdale, United States Staff My Agency Full timeCustomer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts. Additionally, Customer...
-
Customer Service Representative
5 days ago
Scottsdale, United States StaffMyAgency LLC Full timeJoe Dufek - State Farm Agency, located in Scottsdale, AZ is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.If you have a talent for customer care and understand the needs and motivations of people, we want you...
-
Customer Service Representative
1 day ago
Scottsdale, United States StaffMyAgency LLC Full timeJoe Dufek - State Farm Agency, located in Scottsdale, AZ is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.If you have a talent for customer care and understand the needs and motivations of people, we want you...
-
Customer Service Representative
5 days ago
Scottsdale, United States Style Netbox Full timeJoin Our Team: Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Style Netbox is seeking a dedicated Customer Service Representative to join our team in Scottsdale, AZ. If you have excellent communication skills and a knack for problem-solving, we'd love to hear from you!About the Role:As a Customer Service...
-
Customer Service Representative
12 minutes ago
Scottsdale, Arizona, United States Fry's Foods Full timeFry's Food Stores is committed to providing an exceptional customer experience. As a key member of our team, you will be responsible for establishing and maintaining a safe and clean environment that encourages customer loyalty.The ideal candidate will be able to embrace the Customer 1st strategy, promoting excellent service, cleanliness, and a positive...