Customer Service Representative
1 day ago
Are you passionate about helping people and providing exceptional customer support? Style Netbox is looking for a friendly and dedicated Customer Service Representative to join our team in Scottsdale, AZ.
About the Role: As a Customer Service Representative at Style Netbox, you will be the primary point of contact for our clients and customers. You'll be responsible for assisting with inquiries, resolving issues, and ensuring a smooth and positive experience for every client, all while supporting the goals of our marketing team.
Responsibilities:
- Answer customer inquiries via phone, email, or chat in a professional and timely manner.
- Resolve customer issues, complaints, and concerns with empathy and efficiency.
- Provide accurate product or service information to customers.
- Process orders, returns, and exchanges.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to address customer needs and ensure satisfaction.
- Uphold company policies and ensure a high standard of customer service at all times.
- High school diploma or equivalent required; additional education or certifications in customer service are a plus.
- Previous customer service experience preferred.
- Strong verbal and written communication skills.
- Ability to handle difficult or irate customers with professionalism and patience.
- Excellent problem-solving and multitasking abilities.
- Proficiency with customer service software and tools.
- Positive attitude and a strong team player.
- Competitive hourly wage: $17 - $21.
- Monday to Friday schedule with 8-hour workdays for a balanced work-life routine.
- Opportunity for career growth and advancement within the company.
- Collaborative and supportive work environment.
- Access to professional development opportunities.
If you're dedicated to delivering exceptional customer service and looking for a role where you can grow, apply now to join Style Netbox as a Customer Service Representative Make a difference in our clients' experiences every day.
Location: Scottsdale, AZ
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