Customer Service Representative
3 days ago
Are you passionate about delivering exceptional customer experiences? Style Netbox is seeking a dedicated Customer Service Representative to join our team in Scottsdale, AZ. If you have excellent communication skills and a knack for problem-solving, we'd love to hear from you
About the Role:
As a Customer Service Representative, you will be the first point of contact for our clients, ensuring their needs are met with professionalism and efficiency. You'll play a key role in maintaining our reputation for excellent customer service and fostering positive relationships with our clients.
Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, or in person.
- Provide accurate information about our services, products, and policies.
- Address and resolve customer complaints and escalate issues when necessary.
- Maintain detailed and accurate records of customer interactions and transactions.
- Assist clients with order placement, scheduling, and follow-ups.
- Collaborate with internal teams to ensure customer needs are met in a timely manner.
- Identify opportunities to enhance customer satisfaction and improve service processes.
Qualifications:
- High school diploma or equivalent; a degree in business or related fields is a plus.
- Previous experience in customer service or a similar role is preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite.
- Excellent problem-solving abilities and attention to detail.
- A positive attitude and ability to work effectively in a team environment.
- Flexibility and adaptability to handle a variety of customer concerns.
Benefits:
- Competitive hourly wage: $17 - $21 per hour.
- Monday to Friday 8-hour shifts, no weekend work required.
- Dental insurance and employee assistance program.
- Flexible schedule and free parking.
- Opportunities for career growth and development within the company.
Location: Scottsdale, AZ
Salary: $17 - $21 per hour
Schedule: Monday to Friday, 8-hour shifts
If you're ready to be the face of customer excellence at Style Netbox, apply today We look forward to welcoming you to our team.
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