Customer Service Representative

3 days ago


Scottsdale, United States Style Netbox Full time
Join Our Team: Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Style Netbox is seeking a dedicated Customer Service Representative to join our team in Scottsdale, AZ. If you have excellent communication skills and a knack for problem-solving, we'd love to hear from you

About the Role:
As a Customer Service Representative, you will be the first point of contact for our clients, ensuring their needs are met with professionalism and efficiency. You'll play a key role in maintaining our reputation for excellent customer service and fostering positive relationships with our clients.

Responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, or in person.
  • Provide accurate information about our services, products, and policies.
  • Address and resolve customer complaints and escalate issues when necessary.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Assist clients with order placement, scheduling, and follow-ups.
  • Collaborate with internal teams to ensure customer needs are met in a timely manner.
  • Identify opportunities to enhance customer satisfaction and improve service processes.

Qualifications:
  • High school diploma or equivalent; a degree in business or related fields is a plus.
  • Previous experience in customer service or a similar role is preferred.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office Suite.
  • Excellent problem-solving abilities and attention to detail.
  • A positive attitude and ability to work effectively in a team environment.
  • Flexibility and adaptability to handle a variety of customer concerns.

Benefits:
  • Competitive hourly wage: $17 - $21 per hour.
  • Monday to Friday 8-hour shifts, no weekend work required.
  • Dental insurance and employee assistance program.
  • Flexible schedule and free parking.
  • Opportunities for career growth and development within the company.

Location: Scottsdale, AZ
Salary: $17 - $21 per hour
Schedule: Monday to Friday, 8-hour shifts

If you're ready to be the face of customer excellence at Style Netbox, apply today We look forward to welcoming you to our team.

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