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Global Account Director, Retail

2 months ago


Belmont, United States RingCentral Full time

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. RingCentral is actively integrating AI across our suite of products, enhancing business communications and contact centers. Our AI-driven platform, RingSense, powers features like real-time call notes, messaging recaps, and AI-assisted summaries. RingCentral's new AI-first contact center, RingCX, offers advanced functionalities such as automated interaction summaries, quality management, and workforce engagement.

RingCentral wants to expand and scale its already well-established Enterprise Sales team focusing on Fortune 1000 and Global 2000 accounts globally.

RingCentral's Global Enterprise Sales team is leading a massive change in the way some of the world's best-known companies and organizations communicate and collaborate. RingCentral is the leading global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. That's why we're the largest and fastest-growing pure-play provider in our space.

This is where you and your skills come in. We're currently looking for:a proven Account Directorwith experience and proven success selling into the Fortune 1000 and Global 2000 accounts in the Retail and Manufacturing vertical.

Job Duties:

  • Driving new revenue through customer acquisition for named accounts. Consistently strike / exceed quarterly & annual sales targets.

  • Technology field sales - greenfield space leveraging remote resources (engineering, marketing, business development, etc).

  • Partnering with the System Integrators, consultants and Strategic Partners to effectively identify, engage and deliver new customers.

  • Owning strategy around funnel, pipeline, forecasting - owning GTM for respective patch.

  • Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling.

Desired Qualifications:

  • 10 + years of technology solution-based selling (SaaS, Unified Communications, Contact Center, Cloud applications, VoIP, telephony).

  • Experience and proven success selling into the Retail and Manufacturing vertical.

  • Experience in partnering with Global System Integrators, Consultants and companies such as AWS and Salesforce.

  • Demonstrated sales record of obtaining / exceeding quota.

  • Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process.

  • Success prospecting, engaging, acquiring net new logos. In addition to a well established partner and customer network.

  • Must have a proven track record of success selling into F1000 & G2000 Accounts.

  • Strong interpersonal skills, ability to convey and relate ideas to others.

  • Entrepreneurial flare - ability to learn and adapt quickly.

  • Vibrant and energetic attitude, willingness to perform and get things done.

  • BS degree or equivalent military and/or working experience

  • com proficiency.

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Wellness programs including 1:1 coaching and meditation guidance

  • Paid parental and pregnancy leave and new parent gift boxes

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Pet insurance and Pet Telehealth

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $300,000 and $356,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more The salary may vary depending on your location, skills, and experience.

This role has an application deadline of September 30th. Please apply prior to the deadline to be considered for the role.