Associate Team Leader

3 weeks ago


Manchester, United States H&R Block Full time

Job Description:

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.It would be even better if you also had...
  • Experience supervising or managing people
  • History of delivering outstanding customer experiences
Perks of the job...

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
  • Medical coverage and well-being programs including mental health support and coaching
  • 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you
  • Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more
The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.What you'll bring to the team...
  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
Your Expertise
  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Positive attitude
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
#27905
  • Team Leader 2nd Shift

    4 weeks ago


    North Manchester, United States Intertech Products Full time

    Leadership position that includes the following, as well as the normal cross-functional team approach to satisfying production schedules: Job Objectives: The Team Leader is directly responsible for the extruder operation on his/her shift. The Team Leader reports directly to the Production Supervisor. The Team Leader is responsible for directing and improving...


  • North Manchester, United States Intertech Products Full time

    Leadership position that includes the following, as well as the normal cross-functional team approach to satisfying production schedules: Job Objectives: The Team Leader is directly responsible for the extruder operation on his/her shift. The Team Leader reports directly to the Production Supervisor. The Team Leader is responsible for directing and improving...

  • Team Leader

    6 days ago


    Manchester, United States PICS Inventory Specialists Full time

    **Team Leader / Auditor**: Manchester, PA We are looking for motivated, customer service oriented team members with previous experience working for other inventory service companies. This is NOT a warehouse position or accounting position. This is a part-time position. You will be responsible for counting inventory for major retailers throughout the...


  • Manchester, United States Office Pride of Pontiac-Clarkston Full time

    A Part time Team Leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as submitting a nightly report and mileage reports. Team leaders act as...


  • Manchester, United States Office Pride Full time

    A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as submitting a nightly report and mileage reports. Team leaders act as motivators,...


  • Manchester, United States Office Pride Full time

    A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as submitting a nightly report and mileage reports. Team leaders act as motivators,...


  • Manchester, United States Office Pride Full time

    A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as submitting a nightly report and mileage reports. Team leaders act as motivators,...


  • Manchester, United States Office Pride Full time

    A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as submitting a nightly report and mileage reports. Team leaders act as motivators,...

  • Team Leader

    4 weeks ago


    Manchester, United States Pravasha Projects Private Limited Full time

    This opening is for the candidates with minimum 15 – 20 years experience in planning, project preparation, design and management of highway projects, including 2/4/6 laning of NH/SH/expressways, hill road experience may also be considered. Qualification and experience – Degree in Civil Engineering or equivalent; Total professional experience in highway...


  • Manchester, United States Easterseals NH Full time

    For over 84 years, Easterseals New Hampshire has been helping people of all ages and abilities through our 11 programs. Our work empowers individuals to improve their health and well-being, achieve greater independence, recover from substance use, develop life skills, access education, secure housing, find family, and connect with their communities. In...

  • Team Leader

    3 weeks ago


    Manchester, United States AGEFIPH Full time

    **Description du poste** L'accueil c'est nous, l'accueil **c'est vous**. Garant de la qualit de notre prestation, vous saurez transmettre votre savoir-tre et savoir-faire votre quipe. Pro du management, tout est sous contrle : - Assurer le management de l'quipe de 10 personnes (formation, animation, organisation des plannings, respect des procdures) -...


  • Manchester, United States WIS International Full time

    Job Posting: Inventory Associate Travel Team Starting Wage from $18.50 - $23.50 Part Time: Consistent Schedule with Weekly Pay. Paid Training, Per Diem, and Travel. Perks of Working with WIS Hiring Immediately! Hourly employees are paid weekly. Paid Training Paid Travel Per Diem Referral bonuses: Get paid $200 for each referral when referring friends....

  • Team Lead

    3 weeks ago


    Manchester, United States Asics Merrimack Nh Full time

    JOB TITLE: Team LeadAN ASICS TEAM LEADERS PURPOSE:In the absence of the management team, the Team Lead supervises all store personnel, including implementing and enforcing company policies, procedures, and corporate directives.TEAM LEADER ORGANIZATIONAL RELATIONSHIPS:Interacts with all levels throughout organization including employees and outside...


  • Manchester, United States Hannaford Supermarkets Full time

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection...


  • Manchester, United States Hannaford Full time

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection...


  • Manchester, United States Hannaford Full time

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection...


  • Manchester, United States Hannaford Supermarkets Full time

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection...

  • Shift Leader>

    1 month ago


    Manchester, United States Wingstop Full time

    Wingstop - 581 2nd St. - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for those with a management mindset and would like to learn more about Leadership in the...

  • Shift Leader>

    19 hours ago


    Manchester, United States Wingstop Full time

    Wingstop - 581 2nd St. - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for those with a management mindset and would like to learn more about Leadership in the...


  • Manchester, United States WIS INTL Full time

    ** Inventory Associate- Travel Team $500 Bonus** **Job Category****:** Inventory **Requisition Number****:** INVEN032476 Showing 1 location **Job Details** **Description** Inventory Associate- Travel Team Starting Wage from $18.50 during inventories **Candidates must also be able to travel overnight (accommodations provided) for up to four nights in a row....