PT Customer Service Leader
4 weeks ago
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
POSITION DESCRIPTION
Job Title: Customer Service Leader
Department: Front End
Reports To: Manager of Customer Service
Numbers and Titles of Associates Supervised: Variable
Prerequisite Training:
- Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
- Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Qualifications:
Effective communication and customer service skills. Must meet minimum age requirements to perform specific job functions. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Essential Job Functions:
- Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
- Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
- Handle cash pickups and change orders as requested and log as required.
- Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
- Provide customers and associates with hassle-free refunds while applying all applicable guarantees
- Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
- Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
- Observe and follow all company policies and established procedures.
- Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
- Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
- Assist in special projects and perform other functions as assigned by supervision.
- Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
- Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
- Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
- Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
- Frequently, perform cashier and/or bagging functions
- Frequently, perform service desk/kiosk and if trained, bookkeeper functions
- Perform all other duties as assigned.
- Perform repetitive hand and arm motions while standing/walking the majority of the shift.
- Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
- Push or pull up to 75 pounds on occasion.
- Work in and out of inclement weather when necessary.
- Gather up to five shopping carts and push them to designated areas.
- Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
- Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
02/15
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
-
PT Customer Service Leader
4 weeks ago
Manchester, United States Hannaford Full timeHannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection...
-
PT Customer Service Leader
3 weeks ago
Manchester, United States Hannaford Full timeHannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection...
-
Manchester, New Hampshire, United States Union Leader Full time**Part-Time Circulation Customer Service Representative** Manchester, NH, USA Part Time A vacancy exists in the Circulation Department for a **part-time Customer Service Representative.** The position is responsible for: Answering incoming customer calls in a fast-paced environment. Handling customer complaints and providing appropriate solutions. ...
-
Manchester, United States Union Leader Full time**Part-Time Circulation Customer Service Representative** Manchester, NH, USA Part Time A vacancy exists in the Circulation Department for a **part-time Customer Service Representative.** The position is responsible for: Answering incoming customer calls in a fast-paced environment. Handling customer complaints and providing appropriate solutions. ...
-
Customer Service Representative
1 month ago
Manchester, United States Kennelwood, Inc. Full timeCustomer Service Representative to be a part of a growing industry leader pet care business. As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client. As the first Customer Service Representative, Customer Service, Representative, Retail, Service
-
Physical Therapist
4 weeks ago
Manchester, United States Careerstaff Unlimited Full timePhysical Therapist - PT Invest in your future by discovering a facility in Manchester, NH with resources, technology, and opportunities that will positively impact the rest of your healthcare career. Physical Therapist are valued members of the care team that are focused on helping patients with medically complex conditions regain their quality of life....
-
Customer Service Representative
1 month ago
Manchester, United States QCHI Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 4615 located at 1015 Hillsboro Blvd in Manchester, TN 37355. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team...
-
Customer Service Representative
5 days ago
Manchester, United States HRC Total Solutions, LLC Full timeHRC Total Solutions, LLC is a TPA of pre-tax benefit accounts and COBRA. As a recognized leader in our services, we continue to build and expand our talented team of professionals, and we are seeking a motivated and enthusiastic individual to join our customer service team! As a Customer Service Representative, you will be the first point of contact for our...
-
Customer Service Associate
3 weeks ago
Manchester, New Hampshire, United States tapwage Full timeCustomer Service AssociateJob ID BR[Apply]) Save jobResponsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Customer Experience Engages customers and patients by greeting them and offering assistance with...
-
Customer Service Associate
3 weeks ago
Manchester, New Hampshire, United States tapwage Full timeCustomer Service AssociateJob ID BR[Apply]) Save jobResponsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Customer Experience Engages customers and patients by greeting them and offering assistance with...
-
Cashier - Service Associate PT
1 month ago
Manchester, United States Rite Aid Full timeService Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...
-
Cashier - Service Associate PT
1 month ago
Manchester, United States Rite Aid Full timeService Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...
-
Cashier - Service Associate PT
1 month ago
Manchester, United States Rite Aid Full timeService Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...
-
Cashier - Service Associate PT
1 month ago
Manchester, United States Rite Aid Full timeService Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...
-
Travel PT
3 weeks ago
Manchester, United States AlliedTravelCareers Full timeAlliedTravelCareers is working with CompHealth to find a qualified PT in Manchester, New Hampshire, 03106!Pay Information$23 to $78 per hourAbout The PositionSkilled Nursing Facility in New Hampshire seeks experienced PT for a 13 week coverage need. Must have at least 1 year experience with adult populations. Call today to learn more about this...
-
Travel PT
3 weeks ago
Manchester, United States AlliedTravelCareers Full timeAlliedTravelCareers is working with CompHealth to find a qualified PT in Manchester, New Hampshire, 03106!Pay Information$23 to $78 per hourAbout The PositionSkilled Nursing Facility in New Hampshire seeks experienced PT for a 13 week coverage need. Must have at least 1 year experience with adult populations. Call today to learn more about this...
-
Travel PT
3 weeks ago
Manchester, United States AlliedTravelCareers Full timeAlliedTravelCareers is working with CompHealth to find a qualified PT in Claremont, New Hampshire, 03743!Pay Information$23 to $78 per hourAbout The PositionSkilled Nursing Facility in New Hampshire seeks experienced PT for a 13 week coverage need. Must have at least 1 year experience with adult populations. Call today to learn more about this...
-
PT Clerk
3 weeks ago
Manchester, United States Stop & Shop Full timeAt Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're...
-
Customer Service Representative
4 weeks ago
Manchester, United States Group 1 Automotive, Inc. Full timeOverview: * Ira Subaru of Manchester* is part of the fast growing _Group 1 Automotive_, a leader in automotive retail. We are looking to add qualified **CUSTOMER SERVICE REPRESENTATIVES** to our team. We are an established organization with a long history of high levels of customer satisfaction. **Our CSRs** will be outgoing, motivated and committed to...
-
Customer Service Representative
3 weeks ago
Manchester, United States Health Plans Inc Full timeJob DescriptionJob Description Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and...