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Culinary Service Representative

2 months ago

Biloxi, Mississippi, United States Courtyard Biloxi North D'Iberville Full time


Are you a personable and attentive individual committed to delivering an outstanding dining experience for our patrons? You might be the perfect fit as a server at our bustling establishment.

We are seeking someone with a cheerful disposition and a strong commitment to customer satisfaction, ensuring that our guests feel welcomed and valued during their time with us.

Your role will involve serving our customers by promptly seating them, accurately taking their orders, ensuring timely preparation and delivery of meals, and maintaining cleanliness at tables for incoming guests.

Our ideal candidate exhibits a friendly and respectful attitude towards both guests and team members. If you are reliable, punctual, and enjoy engaging with others, we encourage you to consider this opportunity.

Key Responsibilities

  • Assist in food and beverage service areas, including clearing tables, cleaning, resetting, and delivering meals to guests.
  • Acquire a thorough understanding of menu offerings, ingredients, and daily specials to effectively respond to guest inquiries and provide recommendations.
  • Carry out all cleaning and restocking tasks as instructed, including responsibilities at the start and end of shifts.
  • Promptly greet and seat guests upon arrival, take their food and drink orders, and serve meals in a timely manner while accommodating special requests.
  • Engage in pre-shift and departmental meetings to ensure a comprehensive understanding of all products, services, and activities within the facility.
  • Process payments accurately from guests, ensuring the correctness of checks and payment methods to safeguard both the guest and the establishment from transaction errors.

Qualifications

  • Must be at least 21 years old for evening shifts.
  • Exhibit excellent communication and interpersonal skills with both customers and colleagues.
  • Demonstrate strong organizational and time management abilities.
  • Have proven experience in customer service with a focus on guest satisfaction.
  • Possess a high school diploma or equivalent GED certification.
  • Previous experience in the food service sector is preferred.