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Program Specialist

1 month ago


Tampa, United States Transportation Security Administration Full time

Transportation Security Administration Program Specialist - Tampa, Florida Summary: Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. Responsibilities: This Program Specialist position is located at Tampa International Airport (TPA), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Documenting and maintaining records of completed training. Ensuring necessary resources and training materials are available for scheduled sessions. Identifying and responding to stakeholders' questions, problems, and concerns regarding security. Managing and supporting the collection of various performance metrics to identify inefficiencies and areas in need of process improvement. Developing staffing models based upon metrics and data such as future throughput projections, authorized full-time equivalent (FTE), current staff composition, and onboard strength and training requirements. Performing emergency scheduling related to screening functions. Conducting in-depth analyses regarding potential conflicts of airport administrative procedures with overall TSA administrative policies. Providing airport management with status reports and planned activities in assigned program areas. Providing management advisory services to the Federal Security Director (FSD) staff as appropriate. Conducting financial reconciliation and record auditing. Tracking and maintaining various financial reports to keep local management fully aware of expenditure types by airport and by month. Working closely with the FSD to coordinate, implement, and maintain an effective program to communicate TSA policies, programs, and directives. Overseeing and addressing customer service inquiries. Generating work rosters that combine full and part-time employees. Tracking daily staffing levels and TSO attendance. Requirements: Conditions of Employment: You must possess U.S. Citizenship or be a U.S. National. You must complete a favorable Background Investigation (BI). Selective Service registration is required. Qualifications: To qualify for the SV-G Pay Band (equivalent to GS-11), you must have: Experience: One year of specialized experience at the SV-F or GS-9 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as participating in at least two (2) administrative functions, such as: procurement and inventory management, record auditing, scheduling training, facilities/space planning, generating work rosters, and records disposition and disposal. Education: Possess a Ph.D. or equivalent doctoral degree in a field directly related to this position; OR three full years of progressively higher-level graduate education leading to such a degree; OR LL.M., if related. Combination of experience and education: Combinations of successfully completed graduate level education, beyond the second year, and experience may be used to meet total qualification requirements for this position. Additional Information: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position. DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. #J-18808-Ljbffr