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Customer Experience Representative

3 months ago


Solana Beach, United States ZipRecruiter Full time

Customer Service Representative – San Diego, CA Salary: $20.35 per hour / $41,005.25 annually When you grow, GEICO grows. If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. Qualifications & Skills: Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction An effective communicator who understands the importance of listening and being empathetic Ability to work and grow in a fast-paced, high-volume call center environment Willingness to learn new skills and ability to adjust to changes quickly Open to feedback to support your performance and development Solid computer and multi-tasking skills Minimum of high school diploma or equivalent Benefits: As an Associate, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Reimbursement Paid Training and Licensures The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of creed, ancestry, marital status, familial status, or genetic information, in compliance with applicable federal, state and local law. #J-18808-Ljbffr