Customer Experience Representative
4 weeks ago
At Comcast, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers receive the best possible service.
Responsibilities:
- Provide top-notch support to customers and the store team
- Maintain accurate inventory and ensure a clean, organized store environment
- Stay up-to-date on company products and services, and be a go-to resource for the store team
- Scan the sales floor to ensure counters, devices, and accessories are accessible and functioning
- Perform non-sales customer service transactions, including equipment returns and swaps
- Support Xfinity Mobile customers with device data transfers and phone number ports
Requirements:
- Ability to work nights and weekends, variable schedule(s), and overtime as necessary
- Must be able to carry and lift up to 25-pound boxes, stand, and move about the store constantly
We're an equal opportunity employer and welcome applications from all qualified candidates.
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