Customer Service Representative

5 days ago


Solana Beach, California, United States Public Storage Full time
Job OverviewPublic Storage is the self-storage industry leader, and we're seeking a skilled Customer Service Representative to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, assessing storage needs, and making suggestions to help our customers succeed. Key Responsibilities
  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Assess customer storage needs and make recommendations to help them find the perfect storage solution
  • Conduct daily storage unit inspections to ensure inventory and availability
  • Audit cash drawers and make bank deposits as needed
  • Remind customers of payments and make collection calls when necessary
Requirements
  • Experience in customer-facing roles, preferably in sales or service environments
  • Valid driver's license and reliable transportation for traveling between work locations
  • Ability to lift up to 35 pounds and spend up to 50% of the workday outdoors
What We Offer
  • Competitive hourly rate of $17.25
  • Flexible and full-time schedules, with opportunities for career growth and advancement
  • Comprehensive benefits package, including medical, dental, vision, and 401(k) with match
  • On-site company housing available at many locations
  • Performance-based bonuses and mileage reimbursement


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