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Customer Service Representative

2 months ago

Melville, United States Brian Gill - State Farm Agent Full time

Benefits: 401(k) Opportunity for advancement Profit sharing Training & development Competitive salary Paid time off ROLE DESCRIPTION: As a Team Member with the Brian M. Gill Agency, you will have the opportunity so share in the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people would make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for those candidates who are driven and client centered. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding coverages, policy changes, assisting with claim submissions and billing clarification. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Salary plus Bonus Growth potential/Opportunity for advancement within my office Paid time off Valuable career-building experience