Customer Service Representative

6 days ago


Melville, New York, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and timely manner
  • Provide product information and make recommendations to customers
  • Meet or exceed customer satisfaction targets
  • Work collaboratively with internal teams to resolve customer issues
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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