Night Shift Receptionist

6 days ago


Birmingham, Michigan, United States The Townsend Hotel Full time

Job Summary: We are seeking a skilled Night Audit specialist to join our team at The Townsend Hotel. In this role, you will provide exceptional guest service, manage front desk operations, and perform various administrative tasks to ensure smooth hotel operations.

Duties and Responsibilities: As a Night Audit, your primary responsibilities will include addressing guest inquiries, providing directions, and resolving complaints in a prompt and courteous manner. You will also be responsible for assisting with check-in and check-out processes, routing phone calls, and handling reservations.

Requirements: To succeed in this role, you must possess strong communication and problem-solving skills, as well as proficiency in computer software and diplomacy. A high school graduate or equivalent degree is required, with a bachelor's degree preferred. One year of experience in the hospitality industry is necessary, with fluent foreign language skills desired.

Benefits and Compensation: We offer a competitive salary of $17 per hour, success coaching, and equal employment opportunities. Our company culture prioritizes employee growth and development, making us an ideal choice for those seeking a fulfilling career in hospitality.

Estimated Salary Range: Based on industry standards and location, we estimate the salary for this position to be around $35,000 - $45,000 per annum, depending on experience and qualifications.


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