Concierge Patient Services Representative
1 week ago
Job Description
- Greet patients as they enter and leave the facility. - Assist with daily reception activities and ensure that all processes needed for patient services are initiated. - Communicate effectively with team members and patients regarding all aspects of service. - Responsible for telephone and mail contact with patients. - Schedule appointments, collect fees, and explain services and charges for patient services. - Distribute materials to patients, including patient satisfaction cards, patient rights, and other appropriate materials. - Handle all insurance matters and set fees based on the sliding scale fee.
Hard Skills
- High School Diploma or GED
- 1 year front desk or CSR healthcare experience (preferred)
- Bilingual Spanish (a plus)
- Computer skills
- EMR experience (a plus)
- Effective communication
- Customer service orientation
This is a Contract-to-Hire position with a duration of 5 Month(s).
Work Site
This is a fully on-site position in Amityville, New York.
Work Environment
Our Client provides the highest quality of comprehensive primary, preventative, and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Our Client is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia, and Westchester County. 35-hour work week: - Candidates will have an 8-hour workday with 1 hour of lunch. One late night per week and one Saturday per month (if the site is open on Saturdays) are required. Site Hours: Monday: 8am - 7pm Tuesday: 8am - 8pm Wednesday: 8am - 5pm Thursday: 8am - 7pm Friday: 8am - 5pm Saturday: Closed Sunday: Closed
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
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