Principal Customer Solutions Manager
6 days ago
Principal Customer Solutions Manager (CSM), Strategic Accounts Overview We are seeking a Principal Customer Solutions Manager (CSM) to join our Strategic Accounts organization, where you will work with one of the largest and most complex technology companies in the world, enabling their multi-year journey to the cloud. In this highly visible position, the CSM acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver transformational outcomes for the customer. Key Responsibilities Act as a thought leader that ensures all AWS teams are working together effectively to deliver transformational outcomes for the customer. Partner with customer leaders and their respective engineering teams to help strategize and manage their cloud journey. Advocate internally at AWS on behalf of customers. Take end-to-end ownership of a diverse range of projects and initiatives, interfacing and influencing amongst core account groups (Sales, Support, Solutions Architecture, and Professional Services), product/engineering teams, and customer teams. Establish a deep understanding of your customer’s business vision, culture, and processes, and evangelize AWS services to influence customers to adopt the right solution. Leverage delivery experience with large scale transformations to help shepherd customers through their stages of AWS adoption. Serve as the customer’s cloud journey coach and be the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. Leverage communication, program management, technical, operations, and transformation acumen to earn trust with customers, understand their strategic goals, translate them into executable plans, and deliver successful customer outcomes on AWS services. Define key milestones, remove blockers, and implement processes to accelerate workload migrations. Define a training strategy to upskill technical and non-technical roles across the customer’s organization to ensure effective adoption of AWS. Implement governance structures to effectively govern both our partnership with the customer and the customer’s adoption of AWS. Qualifications 15+ years of experience leading complex, large technology initiatives, including 10+ years of customer-facing experience delivering transformations for large enterprises. 5+ years of experience working with current technologies (especially cloud). Bachelor's degree or equivalent practical experience. Benefits Work/Life Balance: We value work-life harmony. The base pay for this position ranges from $148,100/year in our lowest geographic market up to $256,000/year in our highest geographic market. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. #J-18808-Ljbffr
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Principal Customer Success Manager
1 month ago
San Francisco, United States Klaviyo Full timeCustomer Success Managers (CSMs) at Klaviyo are a critical part of the success of our customers. Our mission is to exceed our customers' expectations and to help them grow. We are looking for a Principal CSM to provide proactive, high-touch strategic consulting to our upper Mid-market customers. You will work closely with ~25 customers and align with key...
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Principal Solutions Architect
2 weeks ago
San Francisco, United States Amazon Full timePrincipal Solutions Architect - SaaS, Strategic ISV & Tech Solutions ArchitectureJob ID: 2831024 | Amazon Web Services, Inc.As an Amazon Web Services (AWS) Principal Solutions Architect specializing in the Independent Software Vendor (ISV) segment, you will be at the forefront of cloud innovation, partnering with multiple SaaS-focused ISV customers and AWS...
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Principal Solutions Architect
2 weeks ago
San Francisco, United States Amazon Full timePrincipal Solutions Architect - SaaS, Strategic ISV & Tech Solutions ArchitectureAs an Amazon Web Services (AWS) Principal Solutions Architect specializing in the Independent Software Vendor (ISV) segment, you will be at the forefront of cloud innovation, partnering with multiple SaaS-focused ISV customers and AWS Industries customers to design and implement...
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Principal Solutions Engineer
2 months ago
San Francisco, United States Cloudflare, Inc. Full timeAbout UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without...
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Principal Solutions Architect
2 weeks ago
San Francisco, United States Amazon Web Services, Inc. Full timeJob DescriptionAs an Amazon Web Services (AWS) Principal Solutions Architect specializing in the Independent Software Vendor (ISV) segment, you will be at the forefront of cloud innovation, partnering with multiple SaaS-focused ISV customers and AWS Industries customers to design and implement cutting-edge cloud architectures. Your expertise in SaaS models...
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Principal Product Manager
3 weeks ago
South San Francisco, United States Genentech Full timeReporting to the Director of Product Management, the AI/ ML Product Management Principal will own AI/ ML powered products that help the CMG organization deliver personalized and integrated experiences to Genentech customers through data based decisio Product Manager, Product Management, Manager, Principal, Data Science, Customer Experience, Technology
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Principal Product Marketing Manager
4 days ago
San Francisco, United States New Relic Full timePrincipal Product Marketing Manager Req ID: FY25|S&M|#6805 Location(s): San Francisco, California, USA Your opportunity Calling product marketers with log management experience and strong technical backgrounds who can operate as business owners! We're looking for an expert product marketer and storyteller to drive the go-to-market strategy for our log...
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Principal, Fund Investment
3 weeks ago
San Francisco, United States Hamilton Lane Full timeHamilton Lane is looking to expand our team to satisfy the needs of our growing client base. Hamilton Lane is built on collaboration, teamwork and integrity. Our employees pursue excellence and always strive to do the right thing. We invest in our employees, clients and partner relationships, as well as, in the technology and resources necessary to remain...
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Principal Product Manager, Data
2 weeks ago
San Francisco, United States SoFi Full timeEmployee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals....
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Principal Product Manager
2 weeks ago
San Francisco, United States SmithRx Full timeWho We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands...
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San Francisco, United States Amazon Full timePrincipal Solutions Architect, AWS Startups, Life SciencesJob ID: 2813329 | Amazon Web Services, Inc.Do you like startups? Are you passionate about leveraging the cutting edge of technology to help develop the next breakthroughs in the field of life science? Are you interested in cloud computing, generative AI, and disrupting innovation? Yes? We have a role...
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Senior Principal Customer Success Manager
2 weeks ago
San Francisco, United States Checkr Full timeAbout Checkr Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that's fast, smooth, and safe. Checkr has over 100,000...
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Solution Architect
3 days ago
San Francisco, United States Vertiv Co Full timePOSITION SUMMARYThe System Solution Architect, HPC (AI) Racks is a crucial member of the Global Strategic Accounts (GSA) AC Power Team during the early engagement phases of customer programs with large industry leading customers. The position requires competencies in HPC (AI) and OCP rack designs as part of an overall Dynamic Power solution, as well as...
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Solution Architect
2 days ago
San Francisco, United States Vertiv Co Full timePOSITION SUMMARYThe System Solution Architect, HPC (AI) Racks is a crucial member of the Global Strategic Accounts (GSA) AC Power Team during the early engagement phases of customer programs with large industry leading customers. The position requires competencies in HPC (AI) and OCP rack designs as part of an overall Dynamic Power solution, as well as...
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Sr. Customer Solutions Manager
2 months ago
San Francisco, United States Amazon Full timeJob ID: 2801799 | Amazon Web Services, Inc. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that...
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San Francisco, United States Amazon Full timeISV Principal Account Manager, Data, Analytics, and Generative AI Team We are looking for a talented individual who would like to be part of an organization driving hyper-growth and helping existing AWS customers operate on AWS and innovate on our platform. Do you have the business savvy to work with a cross-functional team that includes specialists,...
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Senior Principal Customer Success Manager
3 weeks ago
San Francisco, United States Checkr Full timeAbout CheckrCheckr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000...
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Senior Principal Customer Success Manager
3 weeks ago
San Francisco, United States Checkr Full timeAbout Checkr Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that's fast, smooth, and safe. Checkr has over 100,000...
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Senior Principal Customer Success Manager
7 days ago
San Francisco, United States Checkr Full timeAbout CheckrCheckr builds people infrastructure for the future of work. We've designed a faster-and fairer-way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that's fast, smooth, and safe. Checkr has over 100,000 customers...
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Principal Product Marketing Manager
2 weeks ago
San Francisco, United States Abnormal Security Full timeJob DescriptionJob DescriptionAbout the JobAbnormal Security is hiring a seasoned Principal Product Marketing Manager to champion our Human Behavior AI platform. In this strategic role, you will position Abnormal as an undisputed AI and Cloud Email Security market leader, by crafting compelling messaging, spearheading product launches, and driving market...