Current jobs related to On Call Program Associate - San Francisco - Felton Institute
-
Call Center Representative
6 days ago
San Diego, United States NQ- Call Center Full timeJob DescriptionJob DescriptionOverviewLiberty Military Housing – Own your passion for service! At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals....
-
Program Assistant
2 months ago
San Francisco, United States Salvation Army Full timeOVERVIEW: The Program Assistant assists in providing our clients a safe environment so they can begin addressing aspects of their lives in a peaceful setting. The Program Assistant is a frontline worker responsible for maintaining the safety, integrity, and security of the Center always. The Program Assistant documents all daily activities and carries out...
-
Construction Site Manager
3 weeks ago
San Francisco, California, United States Associate Capital Full timeAbout the RoleWe are seeking a highly skilled Construction Site Manager to join our team at Associate Capital. As a key member of our project team, you will be responsible for coordinating site logistics for multiple contractors on a 29-acre master planned development.Key ResponsibilitiesSite Management and OrganizationManage overall logistics for all...
-
San Francisco, California, United States On Lok Full timeJob DescriptionJob Summary:The Program Manager will be responsible for the management, community engagement, and outreach of the On Lok Day Services programs. This role will supervise a team of frontline staff, manage daily operations, and develop programming and services for ethnically and culturally diverse older adults and adults with disabilities.Key...
-
San Francisco, California, United States On Lok Full timeJob SummaryOn Lok is seeking a highly skilled and experienced Program Manager to lead our Aging Mastery Program at the 30th Street Senior Center. As a key member of our team, you will be responsible for overseeing the daily operations of the program, managing a team of frontline staff, and ensuring the successful implementation of our services.Key...
-
San Francisco, United States On Lok Full time $38 - $51Job DescriptionJob DescriptionOn Lok Day ServicesThe 30th Street Senior Center is San Francisco's largest multipurpose senior center with eight programs serving more than 6,000 seniors per year. We offer multiple programs for active seniors citywide including exercise classes, delicious meals and a variety of social activities to carry out our mission to...
-
On-Call Front Desk Associate
3 months ago
San Francisco, United States Life.Church Full timeWho We Are With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core...
-
Program Coordinator, Senior Center Health
2 weeks ago
San Francisco, California, United States On Lok Full timeJob SummaryWe are seeking a highly motivated and organized Program Coordinator to join our team at On Lok Day Services. As a Program Coordinator, you will play a vital role in coordinating and assisting with key programs that help seniors remain healthy, independent, and active in their communities.Key ResponsibilitiesManage class schedules and coordinate...
-
Marine Science Program Associate
4 weeks ago
San Francisco, California, United States ECO Magazine Full timeMarine Science Program AssociateThe Greater Farallones Association (GFA) is a nonprofit organization dedicated to the preservation of marine ecosystems in collaboration with the National Oceanic and Atmospheric Administration (NOAA). This role focuses on the LiMPETS initiative, which stands for Long-term Monitoring Program and Experiential Training for...
-
Instruction Associate
2 weeks ago
San Francisco, California, United States California Institute of Integral Studies Full timeJob Title: Instruction Associate - Program CoordinatorJob Summary:The California Institute of Integral Studies (CIIS) is seeking a highly motivated and organized Instruction Associate - Program Coordinator to support the Center for Psychedelic Therapies and Research. This is a 20-hour per week role that requires strong critical thinking skills, attention to...
-
Call Center Sales
2 months ago
San Marcos, United States HVC San Marcos Call Center Full timeCall Center Vacation Planner - SalesJob Summary Introduce and promote the brand to sell vacation ownership preview packages over the phone. Answer questions about vacation destinations and resort facilities and services. This job involves checking the availability of accommodations and dates, and suggesting alternatives when the first choice is not...
-
Chubb Underwriting Associate Program
4 weeks ago
San Francisco, California, United States CHUBB Full timeJoin the Chubb Associate Program and become part of a select group of exceptional early-career professionals holding bachelor's degrees. This comprehensive two-year program is meticulously crafted to fast-track your professional growth, expand your network, and assist you in achieving your career aspirations while contributing to Chubb's ongoing success. As...
-
Program Coordinator, Senior Center Health
1 month ago
San Francisco, United States On Lok Full time $30 - $41Job DescriptionJob DescriptionOn Lok Day ServicesThe 30th Street Senior Center is San Francisco's largest multipurpose senior center with eight programs serving more than 6,000 seniors per year. We offer multiple programs for active seniors citywide including exercise classes, delicious meals and a variety of social activities to carry out our mission to...
-
Housing Programs Associate Manager
4 weeks ago
San Francisco, California, United States Dolores Street Community Services Full timeASSOCIATE MANAGER OF HOUSING & SHELTER INITIATIVESPosition: Associate Manager of Housing & Shelter Initiatives Reports to: Director of Housing & Shelter Initiatives Compensation: $90,000-100,000 annual salary, commensurate with experience. Full-time position with comprehensive benefits including medical, dental, vision, long-term disability, life insurance,...
-
San Francisco, California, United States ECO Magazine Full timeMarine Science Program AssociateGreater Farallones Association (GFA) is a nonprofit organization dedicated to the conservation of marine ecosystems in partnership with the National Oceanic and Atmospheric Administration (NOAA). The organization is seeking a Marine Science Program Associate to support the LiMPETS initiative, which focuses on engaging students...
-
San Francisco, California, United States ECO Magazine Full timeMarine Science Program AssociateGreater Farallones Association (GFA) is a nonprofit organization dedicated to the preservation of marine ecosystems in collaboration with the National Oceanic and Atmospheric Administration (NOAA). The organization is currently seeking a Marine Science Program Associate to support the LiMPETS initiative, which stands for...
-
Associate Director, Statistical Programming
3 weeks ago
san francisco, United States Barrington James Full timeAssociate Director, Statistical Programming (Will consider Mgr and Senior Mgr) - Biotech - San FranciscoWe are exclusively partnered with a rare disease focused Biotech in San Francisco, seeking a Manager, Statistical Programming.With recent positive data, the company is focused in a vicious rare disease which is a real unmet area. Opportunity to make a...
-
san francisco, United States Barrington James Full timeAssociate Director, Statistical Programming (Will consider Mgr and Senior Mgr) - Biotech - San FranciscoWe are exclusively partnered with a rare disease focused Biotech in San Francisco, seeking a Manager, Statistical Programming.With recent positive data, the company is focused in a vicious rare disease which is a real unmet area. Opportunity to make a...
-
Propulsion Engineer Associate Program
2 days ago
San Francisco, California, United States Astranis Full timeAstranis Propulsion Engineer Associate ProgramAstranis is a leading innovator in the field of satellite technology, working to bridge the digital divide by connecting the four billion people worldwide who currently lack internet access. Our mission is to make a significant impact on global connectivity, and we're looking for talented individuals to join our...
-
Call Center Enrollment Specialist
2 days ago
San Francisco, California, United States Adecco Full timeJob Title: Call Center Enrollment SpecialistAdecco is seeking a skilled Call Center Enrollment Specialist to join our team at United Healthcare Group in San Juan, Puerto Rico. As an Enrollment Specialist, you will be responsible for providing exceptional customer service, performing data entry, and executing administrative duties with accuracy and...
On Call Program Associate
4 months ago
Job Description:
On Call Program Associate
Part Time
San Francisco
Agency Overview
Founded in 1889, the Felton Institute (formerly Family Service Agency of San Francisco) has a history of innovation in services for vulnerable children, families, and adults for 130 years. Feltons mission is to respond to human needs with cutting edge social services and treatment that combine the best social science research with cultural sensitivity, a deep respect for the consumer, and a commitment to social justice. With over 46 programs in 15 languages at sites throughout the San Francisco Bay Area and surrounding counties, our comprehensive array of services reaches across all racial, ethnic, cultural, and linguistic lines. At the heart of our work is the belief that individuals and families in crisis must have access to services and resources to help them build on their inherent strengths and develop self-sufficiency. Felton offers a dynamic, challenging, and supportive work environment where staff is encouraged to increase their skills and enter new domains.
Program Description
San Francisco Suicide Preventions 24-hour Crisis Line provides immediate crisis intervention and emotional support to everyone who calls. Since 1962, we have been answering the telephone around the clock, whenever we are needed. We have been able to maintain this service for over fifty years through the wonderful dedication of over 200 trained individuals who volunteer their time to answer the phones and help their neighbors through a crisis. All volunteers are trained and supervised by a professional staff, and all receive ongoing training to hone their skills with the newest developments in the field of suicide prevention.
Position Overview
Provide overnight, weekend and various shifts coverage on all SFSPs 24-hour hotlines and all crisis lines. This position reports to and adheres to agencys policies/procedures and programs.
Specific Duties and Responsibilities (Essential Functions)
Service Delivery
- Answer calls from clients calling the Crisis lines or Access Line.
- Assess callers needs and provide emotional support in a non-judgmental manner.
- Empower callers to look at options and make their own decisions.
- Provide information and referrals to callers when appropriate.
- Assess suicide risks and determine plan of action.
- Provide Access Line Intake and referral support if working Access Line.
- Provide crisis intervention and emergency services as needed.
Teamwork
- Welcome, help train and support volunteers on the hotlines as needed.
- Participate in continuing education presentations as needed.
- Contribute to a positive work environment and culture by showing respect to co-workers and engaging in positive team dynamics by concentrating on work duties engage in pro agency work culture.
Compliance & QA
- Record client contacts database and communicate concerns to Supervisor
- Enters participant information by inputting alphabetic and numeric data on system.
- Maintains data entry requirements by following data program techniques and procedures.
- Keep files and data secured to protect participant confidentiality.
- Ensures compliance with legal/ethical and confidentiality standards.
- Performs other duties as assigned by the Program Director or Supervisor.
Qualifications
- Must successfully complete SFSP Crisis Line Volunteer training program or equivalent prior experience.
- AA in social work, psychology or related area, or similar education or training in suicide prevention / mental health.
- Must have demonstrated successful performance and experience on the Crisis Lines.
- Ability to communicate well, both verbally and in writing.
- Ability to work independently and with others.
- Attention to detail.
- Experience working with vulnerable populations.
- Experience with crisis interventions, suicide callers and call center work
- Demonstrate ability to engage and support clients with challenging situations and suicide ideation
- Able to manage emotions and reactions to different situations. Stays calm and clear under pressure.
- Ability to work effectively both individually and as part of a diverse team.
- Experience with evidence-based practices and de-escalating clients
- Able to exercise good judgment and maintain healthy boundaries with clients and staff.
- Able to stay awake and alert during shift Strong computer skills: MS office, data entry, write clear and accurate narrative reports
Additional Information
Job Title: Program Associate | Division: Adult & TAY
Position: On Call Non-Exempt | Compensation: DOE
Reports to: Hotline Manager
Equal Employment Opportunity:Felton Institute will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
