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Payroll Supervisor
4 months ago
Our client is looking for Payroll Supervisor to join their team in Cherry Hill, NJ. The Payroll Supervisor will be responsible for managing the day to day activities of 11 payroll specialists.
Overview:
-Supervises and monitors the entire workflow of the payroll team towards successful service delivery to clients.
-Continuously reviews and/or develops processes/procedures/checklists to ensure effective and efficient payroll processing for all clients.
-Coaches and mentors payroll team on the proper processes/procedures/checklists/career development.
-Ensures payroll team adherence to scheduled work tasks, policies, and procedures.
-Monitor client activity in CRM to ensure all client requests/needs are being addressed timely and correctly.
-Responsible for monthly SLA and KPI reporting.
-Troubleshoot escalated payroll and tax anomalies with Tier II and other internal support groups through resolution when necessary.
-Recommend improvements to software system as items are identified.
-Perform and assist with test environment when a new software production is scheduled for release.
-Evaluate staffs performance and recommend annual increases.
-Maintain confidentiality surrounding individual members performance and personal information.
-Build strong relationships with clients to ensure client satisfaction and to recognize client issues in advance of risk of termination.
-Attend and actively participate in client meetings (both onsite and via phone call) when needed to ensure client satisfaction.
Additional Skills & Qualifications:
- 5+ years of experience in payroll, payroll processing, multi-state payroll tax, and garnishments with an organization greater than $1M in revenue
- 4+ years of experience managing a payroll team greater than 5 people
- 2+ years of experience utilizing and navigating within spreadsheets in excel.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com)
for other accommodation options.
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