Current jobs related to Customer Success Manager - Las Vegas - Eastridge Workforce Solutions

  • Customer Success Manager

    4 weeks ago

    Las Vegas, United States Penn Foster Inc Full time

    Customer Success Manager At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees beyond...

  • Customer Success Manager

    2 weeks ago

    Las Vegas, Nevada, United States Verve, Inc. Full time

    Job Title: Customer Success ManagerVerve, Inc. is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our commercialization team, you will play a crucial role in driving customer adoption and ensuring a seamless experience for our clients.Key Responsibilities:Build and maintain strong relationships with...

  • Customer Success Manager

    2 weeks ago

    Las Vegas, Nevada, United States Verve, Inc. Full time

    Job Title: Customer Success ManagerVerve, Inc. is seeking a highly skilled Customer Success Manager to drive the commercialization and go-to-market strategy for our wearable solutions. As a key member of our team, you will be responsible for building strong relationships with our customers, ensuring their adoption and satisfaction with our products and...

  • Customer Success Manager

    4 weeks ago

    Las Vegas, United States TBWA\Chiat\Day Full time

    Allergan Data Labs is on a mission to transform the Allergan Aesthetics beauty business at AbbVie, one of the largest pharmaceutical companies in the world. Our iconic brands include BOTOX Cosmetic, CoolSculpting, JUVÉDERM and more. The medical aesthetics business is ripe for rapid growth and disruption, and we are looking to add to our high performing team...

  • Customer Success Manager

    1 week ago

    Las Vegas, Nevada, United States Konami Gaming, Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Konami Gaming, Inc.The successful candidate will be responsible for promoting and positioning Konami Gaming, Inc. as a world-class manufacturing, sales, and service organization by providing high-level support to new and existing key SYNKROS accounts.This role will...

  • Senior Enterprise Customer Success Manager

    4 weeks ago

    Las Vegas, United States Retriever Medical Full time

    Sr. Enterprise Customer Success Manager At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate...

  • Customer Success Manager

    2 weeks ago

    Las Vegas, Nevada, United States Konami Gaming, Inc. Full time

    About the RoleKonami Gaming, Inc. is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for promoting and positioning Konami Gaming as a world-class manufacturing, sales, and service organization.Key ResponsibilitiesEngage key client accounts through a professional and consultative...

  • Customer Success Associate

    1 week ago

    Las Vegas, Nevada, United States PracticeTek Full time

    Job DescriptionAt PracticeTek, we're seeking a skilled Customer Success Associate to join our team. As a key member of our Customer Success Department, you'll play a vital role in ensuring our customers receive exceptional support and service.As a Customer Success Associate, you'll be responsible for:Providing top-notch customer support via phone and...

  • Customer Success Manager

    4 weeks ago

    Las Cruces, United States Unite Us Full time

    Note about Remote availability: This position is remote, work-from-home but must be physically based in the great state of New Mexico (Las Cruces area preferred). About the Role: Unite Us is hiring a self-motivated Customer Success Manager with strong customer and community-facing skills and a passion for health and social care. The Customer Success Manager...

  • Account Executive and Customer Success Specialist

    2 weeks ago

    Las Vegas, Nevada, United States JFDI Consultants Full time

    Job Title: Account Executive and Customer Success SpecialistAt JFDI Accountants, we are seeking a highly motivated and detail-oriented Account Executive & Customer Success Specialist to join our team. This unique role requires a deep understanding of the cryptocurrency and blockchain space, as well as the ability to manage various aspects of sales...

  • Account Executive and Customer Success Specialist

    3 weeks ago

    Las Vegas, Nevada, United States JFDI Consultants Full time

    Job Title: Account Executive and Customer Success SpecialistWe are seeking a highly motivated and detail-oriented Account Executive & Customer Success Specialist to join our team at JFDI Accountants. This unique role requires a deep understanding of the cryptocurrency and blockchain space, as well as the ability to manage various aspects of sales...

  • Account Executive and Customer Success Specialist

    3 weeks ago

    Las Vegas, Nevada, United States JFDI Consultants Full time

    Job DescriptionJFDI Accountants is a leading provider of accounting and consulting services to the blockchain and cryptocurrency industry. We are seeking a highly motivated and detail-oriented Account Executive & Customer Success Specialist to join our team.The ideal candidate will have experience conducting research, executing prospecting due diligence, and...

  • Member Success Manager

    3 days ago

    Las Vegas, Nevada, United States Ten Group Full time

    Job DescriptionAt Ten Group, we're committed to delivering exceptional service to our members. As a key member of our team, you'll play a critical role in ensuring their satisfaction and loyalty.As a Member Success Manager, you'll be responsible for resolving complaints and providing exceptional service to our members. You'll work closely with our...

  • Success Specialist

    4 weeks ago

    Las Vegas, United States TBWA\Chiat\Day Full time

    Allergan Data Labs is on a mission to transform the Allergan Aesthetics beauty business at AbbVie, one of the largest pharmaceutical companies in the world. Our iconic brands include BOTOX Cosmetic, CoolSculpting, JUVÉDERM and more. The medical aesthetics business is ripe for rapid growth and disruption, and we are looking to add to our high performing team...

  • Account Executive and Customer Success Specialist

    2 months ago

    Las Vegas, Nevada, United States JFDI Consultants Full time

    Job DescriptionJFDI Consultants, a leading provider of innovative accounting and consulting services, is seeking a highly motivated and detail-oriented Account Executive & Customer Success Specialist to join our team.This unique role requires a deep understanding of the cryptocurrency and blockchain space, as well as the ability to manage various aspects of...

  • Client Success Representative

    3 weeks ago

    Las Vegas, United States Teesnap Full time

    About Teesnap:At Teesnap, we are passionate about helping our golf course partners thrive. We achieve this by combining cutting-edge technology with exceptional customer service, enabling golf courses to outperform their competitors. We are an innovative, forward-thinking company that values creativity, dedication, and hard work. Our world-class team...

  • Client Success Representative

    4 weeks ago

    Las Vegas, United States Teesnap Full time

    About Teesnap:At Teesnap, we are passionate about helping our golf course partners thrive. We achieve this by combining cutting-edge technology with exceptional customer service, enabling golf courses to outperform their competitors. We are an innovative, forward-thinking company that values creativity, dedication, and hard work. Our world-class team...

  • Client Success Representative

    1 week ago

    Las Vegas, Nevada, United States Teesnap Full time

    About TeesnapTeesnap is a cutting-edge technology company that helps golf course partners thrive by combining innovative solutions with exceptional customer service. Our team is passionate about driving business growth and delivering best-in-class golf course management solutions.Job DescriptionWe are seeking a highly motivated Client Success Representative...

  • Client Success Coordinator

    3 weeks ago

    Las Vegas, Nevada, United States Jampack Full time

    About JampackJampack is a dynamic company that offers unique and memorable experiences for event-goers. We partner with event producers to curate exclusive in-event experiences that cater to every desire. Our proprietary technology and partner integrations allow us to bundle those once-in-a-lifetime experiences at the best rate available, all within a single...

  • Cloud Customer Success Analyst

    7 days ago

    Las Vegas, United States Oracle Full time

    Cloud Customer Success Analyst - Casinos Location: Las Vegas, NV (Hybrid Role) Travel: Up to 25% No visa sponsorship is available for this position. Join Our Team as a Cloud Customer Success Analyst for our Casino Clients! Are you ready to make a sig Casino, Cloud, Analyst, Customer, Relationship, Hospitality, Technology

Customer Success Manager

3 months ago

Las Vegas, United States Eastridge Workforce Solutions Full time

POSITION TITLE: Client Success Manager

Location: Las Vegas, NV (Hybrid in-office 2 to 3 days a week)

POSITION SUMMARY:

As Client Success Manager you will play a key role in servicing and growing our professional and commercial staffing business. In this Client Success Manager role, you will be responsible for the day-to-day coordination of Eastridge client-facing operations and supporting procedures to facilitate organizational effectiveness and efficiency, as well as introducing new service lines and staffing solutions to our current clients. An ideal Client Success Manager candidate has a deep understanding of the Recruiting and Staffing industry and experience managing several complex clients and accounts.

WHAT MAKES EASTRIDGE WORKFORCE SOLUTIONS DIFFERENT:

Eastridge Workforce Solutions is a 100% Employee-Owned (ESOP) company, empowering employees to earn meaningful equity in the company they build and continue to grow. Through our core belief in servant leadership and fostering career growth, we have remained dedicated to our original mission of providing opportunity and enrichment through work, while innovating technology and services to help our clients and candidates thrive.

When working with Eastridge, you will find we care deeply about our employees and the people we serve. All of our efforts are delivered with people-centric thoughtfulnessfor ourselves, our customers, and the greater community.

Eastridge has a strong commitment to diversity, equity, and inclusion (DE&I) in the workplace. We host multiple affinity and employee resource groups, led by our diverse team members, to welcome valuable discussions in a safe place. Visit our website to learn more about B.L.A.C.K. @Eastridge, LGBTQ+ Committee, Woman of Wonder (WOW), LatinXellence, and more

Eastridge Workforce Solutions was founded to help individuals find careers that offer fulfillment. For over 50 years, companies have relied on Eastridge to deliver professional and volume recruiting, payrolling solutions, recruitment process outsourcing, and MSP/VMS solutions to make attracting and managing the workforce simple and scalable. Powered by our proprietary technology platform, Eastridge Cloud, we offer the most comprehensive suite of workforce solutions in the US and globally.

Glassdoor: tinyurl.com/2p9e95f2

Why Eastridge: www.eastridge.com/why-eastridge

Employee Ownership: www.eastridge.com/esop

Diversity: www.eastridge.com/diversity

Careers Page: www.eastridge.com/careers

RESPONSIBILITIES & EXPECTATIONS:

  • Manage and lead new client onboarding to include client and recruiter orientations, system implementations, and system requirements set up required to service and deliver excellence to our customers
  • Establish productive, professional relationships with key personnel in assigned customer accounts, including the development of a relationship matrix for each account.
  • Coordinate the involvement of Eastridge divisions, including recruitment support, service, and management resources, in order to meet account performance objectives and customers expectations. Engage client contacts in the Net Promoter Score (NPS) Process and maintain high levels of account scores appropriate for the client industry.
  • Responsible for review and escalation to Eastridge VP or Branch Manager if requisitions are not addressed timely or if other fulfillment issues arise that the Client Success Manager is unable to resolve.
  • Collaborate with Recruitment on Client Specific delivery models and recruitment strategies.
  • Manage and oversee assigned accounts operational compliance and client contractual compliance to ensure delivery of all contractual and service, including but not limited to:
  • Facilitation of quality surveys and regularly scheduled business reviews
  • Internal onboarding documentation compliance audits on assigned accounts
  • Client payments in terms of bonuses, pay rates, timecard process to ensure compliance with applicable international, federal, state, local, and/or company policies and procedures
  • Client contract compliance, including partnering with client and Eastridge legal team to modify, amend, or add as needed due to business or compliance changes
  • Quality checks with both the client and workers assigned
  • Regular safety assessments to include annual safety tour compliance and participation in injury reviews for assigned clients
  • Act as the main point of contact for client account needs. Responsible for regular scheduled client outreach as well as appropriately directing escalations as needed.
  • Lead all new customer reviews with business contacts, or re-introductions to new stakeholders in partnership with the designated Recruitment Partners. Collaborate appropriately with the sales team to ensure an efficient and thorough handoff to the operations team.
  • Drive cross-selling initiatives in partnership with recruitment and sales teams to maximize existing client utilization and increase revenue across service lines. Coordinate with stakeholders on both teams to ensure client satisfaction and cohesion. Regularly request referrals for additional introductions across client network.
  • Proactively share thought-leadership content and industry insight with relevant client contacts with a focus on account growth/penetration, additional service line potential, and new client referrals.
  • Maintain a positive and proactive work environment. Model and reinforce Eastridges cultural values.

MINIMUM REQUIREMENTS:

  • Minimum of 3 years in a client-facing role with people/process management responsibilities in the Staffing industry.
  • Comfortable with developing and maintaining operating procedures.
  • Proven track record of management, training, and continuing education.
  • Detail-oriented with a focus on customer satisfaction.
  • Problem-solving skills with compliance-driven methodology.
  • Comfortable thinking and problem-solving on the fly.
  • Enthusiastic about building relationships and finding new value-added ways to connect and build rapport with client contacts.
  • Great at multitasking while prioritizing changing deadlines.
  • Enthusiastic and self-motivated.
  • Appreciate open communication and teamwork while practicing great listening skills to build and enhance relationships.

It would be great if you had:

  • Contingent workforce operations experience.
  • Knowledgeable about U.S. and various international employment norms and laws.

PERKS & BENEFITS:

At the center of Eastridge Workforce Solutions values is the belief that the single most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for the great work theyre doing we offer a number of perks and benefits that are listed below.

  • Eastridge has an Employee Stock Ownership Plan (ESOP) which is a tax-qualified retirement benefit plan.
  • Medical, Dental, Vision, Life Insurance
  • 401(k) plan, Roth IRA, and Flexible Spending Account offerings
  • Paid Time Off
  • Sick time
  • 12 Paid Holidays annually
  • Tuition Reimbursement Program
  • Health and Wellness benefits
  • Pet Insurance
  • Million Dollar Matchmaker Program
  • Competitive Base Salary
  • Company-sponsored Volunteer Events
  • Corporate Discounts - 20-60% off on certain movies, hotels, concerts, sporting events, and more