Supplier Cost Recovery Analyst
2 months ago
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us
Job Description
The Supplier Cost Recovery Analyst will support the supplier charge back process for non-conforming parts by reviewing claims details, claim costs, and supplier routing to ensure accuracy and recovery efficiency is achieved. The successful candidate will work cross-functionally with Trek's global Customer Care team to drive continuous improvement strategies for claims processing and accuracy. Strong organizational and communication skills, a passion for process improvements, and a solutions-driven mindset are essential for success in this position.
Responsibilities
- Audit warranty claims for cost, detail, and routing accuracy
- Maintain and develop metrics to share audit findings with global Customer Care teams to drive improvements to claim accuracy
- Work with the Supplier Recovery Team to develop and support cost recovery initiatives
- Assemble and communicate claims on a monthly/quarterly basis to Trek suppliers
- Assist with the continuous improvement of the cost recovery process
- Review supplier claim responses and validate claim cost reductions
- Trouble shoot and correct supplier routing errors
- Work with Product Quality Engineers and Product Teams when supplier-fault is in question
- Coordinate the return of defect samples for supplier/quality review
- Excellent written and verbal communication skills
- Experience with warranty claim review and processing
- Experience in purchasing or supply chain related areas
- Experience working within a global ERP systems (J.D. Edwards), CRM (Dynamics) and Microsoft Power BI preferred
- Proficiency in using MS Office Suite (Excel, Word, Power Point)
- Expert knowledge of bicycles and bicycles related components is required
- Prior bicycle shop experience in a mechanics role preferred
- Must have a team first attitude and be a self-starter
Trek Benefits:
•Flexible and fun company culture
•Competitive health care
•PPO & HDHP medical plan options, Dental insurance, Vision insurance
•Flexible Spending Accounts (FSA)
•Free life insurance & optional term life insurance
•Competitive vacation package
•401(k) with match and Employee Stock Ownership Plans (ESOP)
•12 weeks of maternity leave with 100% pay
•Flexible holiday schedule - 10 company holidays
•Tuition Reimbursement up to $15,000 (Undergraduate & Masters programs)
•Employee discounts on all product
•Deep partner retail discounts
We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
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