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Network Operations Associate

4 months ago

Plano, United States Fisher Investments Full time

It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Network Operations Associate to support our Network Engineering team. If you are looking for an opportunity to make a difference as we develop scalable and strategic solutions to support our global growth, we want to hear from you

The Opportunity:

As a Network Operations Associate, you will report to the Network Engineering Team Lead to assist with the daily administration of a network/server environment. You will support the daily operations and monitoring of our global network by performing testing to provide diagnoses of issues and to help deploy solutions. You will perform routine updates and maintenance tasks, and will track the parts inventory and maintenance of documentation.

The Day-to-Day:

  • Automate manual tasks through scripting
  • Gather troubleshooting information through packet captures
  • Perform collaborative troubleshooting by reviewing packet captures and system logs
  • Identify elevations and routes appropriately
  • Identify, create and develop documentation for group for things like topology or network flows
  • Responsible for properly handling confidential documents
Your Qualifications:
  • Proficient in scripting and automation solutions such as Ansible, Python or PowerShell
  • High level of attention to detail
  • Ability to adapt to changes in a fast paced, team environment
  • Excellent communication skills
  • Ability to prioritize workload and manage time across various tasks
  • Proficient in Microsoft Office software
  • Bachelor's degree in MIS, computer science, or related field required or equivalent combination of education and experience
Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
  • 100% paid medical, dental and vision premiums for you and your qualifying dependents
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO*, plus 10 paid holidays (*17 days of PTO and 3 days of sick time for California employees)
  • Family Support programs including 8 weeks Paid Primary Caregiver leave, adoption assistance and back-up child care
  • $10,000 fertility, hormonal health and family-forming benefit

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER