Manager, eCommerce Growth Initiatives

1 month ago

Atlanta, United States Carter's Full time
Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How You'll Make an Impact:

Carter's is seeking an experience insights Manager to innovate digital experiences for crucial parental purchases. Our eCommerce team aims to enhance customer experience with seamless, enjoyable shopping.

As Manager, eCommerce Growth Initiatives, you will utilize data to develop customer-centric solutions, draw from various sources, and proficiently monitor key metrics via dynamic dashboards for organizational synergy. Your intuition, curiosity, and collaboration will be crucial in interpreting findings and delivering holistic end-to-end customer experiences.

This position works under the Sr. Director of eCommerce, who oversees UX, Product Management, Testing, and Analytics. It's based in our Buckhead, Atlanta office.

Identifying Growth Opportunities (50%)
  • Manage data and direction for the eCommerce team, overseeing the capture and interpretation of data across web and mobile applications
  • Translate complex data into clear and actionable insights that inform eCommerce decisions
  • Conduct data analysis across multiple reports and systems through advanced analytics techniques related to digital sales, customer behavior, and conversion
  • Identify opportunities and external trends that influence customer behavior and expectations
  • Enable and train stakeholders on the use of analytics tools (e.g. Adobe Analytics, Quantum Metrics, etc.) ensuring an understanding of what to monitor and how to self-serve
  • Partners with Product Managers to define tagging and analytics requirements for development team's use
Evaluation, prioritization, and research (25%)
  • Develop dynamic dashboards, visualizations, and reporting for ongoing experience monitoring
  • Actively pursues customer feedback via VOC, user behavior monitoring, a/b tests, and usability research to identify future customer needs
  • Contribute to competitive analysis to identify emerging trends, customer preferences
  • Own and conduct research initiatives on cutting-edge techniques and tools in machine learning, along with research and analysis on customer behavior
  • Effectively interpret data & findings to identify trends, opportunities, and actions
  • Ensure end-to-end completion of eCommerce initiatives with consistent communication with relevant stakeholders
Creating the consensus (25%)
  • Partner with Leadership to establish a clear vision for the future of digital experience based on the data/findings
  • Utilize sound business judgement and clear communication when solving problems that stretch across multiple business verticals
  • Strong influencing skills to quickly drive decisions that align with forward-looking eComm strategies with cross-functional Leadership
  • Leverages strong business, financial, and organizational acumen to help craft solutions that solve multiple use cases
We'd Love to hear from you if:
  • Bachelor's degree and ~3+ years of business development, analytics experience with a track record of delivering business value, or 5+ years of equivalent experience
  • Demonstrated history of using data to drive strategic roadmaps
  • Proven ability to prioritize multiple tasks and competing priorities in a fast-paced environment
  • Effective communication skills with experience confidently and credibly articulating a direction to gain consensus across multiple business units (Merchandising, Product Management, UX/UI, Marketing, etc.)
  • Experienced with digital analytics tools (Adobe Analytics, Quantum Metrics, Dynamic Yield, etc.)
  • Experienced in creating business cases in order and supporting the solution all the way through execution
  • Analytical, intuitive, and independent problem solver with an attention to detail
OUR Team Members:
  • Lead Courageously: Have a strong sense of personal values that align with our Company values
  • Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
  • Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
  • Drive Growth: Set aggressive goals and implement plans precisely
  • Cultivates Innovation: Respectfully challenge the "we've always done it this way" mentality and explore new ways to achieve desired outcomes
Make a career at Carter's:
  • Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter's University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.


NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

  • Manager, eCommerce Growth Initiatives

    1 month ago

    Atlanta, United States Carter'sOshKosh Full time

    QUESTIONNAIRE-6-38 03 **Serving the needs of all families with young children,** Carters Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote...

  • Manager, eCommerce Growth Initiatives

    4 weeks ago

    Atlanta, United States Carter'sOshKosh Full time

    QUESTIONNAIRE-6-38 03 **Serving the needs of all families with young children,** Carters Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote...

  • Manager, eCommerce Growth Initiatives

    2 weeks ago

    Atlanta, Georgia, United States Carter's Full time

    Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation...

  • Manager, eCommerce Growth Initiatives

    2 weeks ago

    Atlanta, Georgia, United States Carter's Full time

    Serving the needs of all families with young children, Carters Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, Osh. Kosh Bgosh, Skip Hop and Little Planet brands. Meaningful wo eCommerce, Manager, Commerce, Growth, Customer Experience, Product Management, Technology, Retail

  • Director of Marketing

    2 weeks ago

    Atlanta, United States Michael Page Full time

    Seeking an experienced Head of Marketing to lead marketing efforts in the USA. This role will oversee a dynamic team, manage our eCommerce channels, trade marketing, and brand initiatives, and support our growth in direct-to-consumer (DTC) and Amazon businesses. Client Details Worldwide leading supplier of consumer products. Description Develop and execute...

  • Product Manager, eCommerce

    7 days ago

    Atlanta, United States NCR Full time

    About NCRVOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

  • eCommerce Coordinator

    4 weeks ago

    Atlanta, Georgia, United States CRH Full time

    Job ID: 495410 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and...

  • eCommerce Coordinator

    1 month ago

    Atlanta, Georgia, United States CRH Full time

    Job ID: 495410 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and...

  • Senior eCommerce Analytics Manager

    6 days ago

    Atlanta, United States Edible Arrangements, LLC Full time

    Job DescriptionJob DescriptionSenior eCommerce Analytics Manager Who are we and what do we do? Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25+ years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint...

  • Senior eCommerce Analytics Manager

    2 days ago

    Atlanta, United States Edible Arrangements, LLC Full time

    Job DescriptionJob DescriptionSenior eCommerce Analytics Manager Who are we and what do we do? Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25+ years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint...

  • Senior eCommerce Analytics Manager

    7 days ago

    Atlanta, United States Edible Arrangements, LLC Full time

    Job DescriptionJob DescriptionSenior eCommerce Analytics Manager Who are we and what do we do? Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25+ years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint...

  • ECommerce Digital Channel Manager(Retail)

    2 months ago

    Atlanta, United States MyWiT Full time

    **ECommerce Digital Channel Manager(Retail)** * Full Time * Posted 1 day ago **Genuine Auto Parts Company** Genuine Auto Parts Company The eCommerce Channel Manager will be responsible for ecommerce strategy and execution to improve the customer experience and drive revenue for APG ecommerce site and channels. The position will collaborate with business...

  • ECommerce Digital Channel Manager(Retail)

    2 weeks ago

    Atlanta, United States MyWiT Full time

    **ECommerce Digital Channel Manager(Retail)** * Full Time * Posted 1 day ago **Genuine Auto Parts Company** Genuine Auto Parts Company The eCommerce Channel Manager will be responsible for ecommerce strategy and execution to improve the customer experience and drive revenue for APG ecommerce site and channels. The position will collaborate with business...

  • Ecommerce Merchandiser

    2 weeks ago

    Atlanta, United States Floor & Decor Holdings, Inc. Full time

    The eCommerce Merchandiser focuses on the upload and maintenance of product information on flooranddecor.com. Responsibilities will include categorization and merchandising, executing merchandising initiatives within Salesforce Commerce Cloud and par eCommerce, Merchandiser, Commerce, Merchandise, Merchandising, Salesforce, Retail

  • Ecommerce Coordinator

    2 weeks ago

    Atlanta, United States Mud Pie, LLC. Full time

    Job Overview: We are seeking a motivated and detail-oriented eCommerce Coordinator to join our team. The ideal candidate will have 0-2 years of experience in managing eCommerce platforms, digital marketing, and email campaigns. This role involves day-to-day management of our B2C eCommerce platform, including product uploads, catalog management, email...

  • Senior eCommerce Data

    1 week ago

    Atlanta, United States Edible Arrangements, LLC Full time

    Job DescriptionJob DescriptionSenior eCommerce Data & Analytics Manager Who are we and what do we do? Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25+ years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint...

  • Ecommerce Sales Manager Retail.com

    3 weeks ago

    Atlanta, United States The Ames Co Full time

    ** Ecommerce Sales Manager Retail.com** **Job Category****:** eCommerce **Requisition Number****:** ECOMM002315 Showing 1 location **Job Details** **Description** **WHY JOIN THE AMES COMPANIES** Our employees are our greatest assets, that is why we provide excellent comprehensive benefits. ?Medical ?Dental ?Vision ? 401(k) ?Life Insurance ?Disability...

  • eCommerce Merchandiser

    2 weeks ago

    Atlanta, United States Floor & Decor Full time

    Purpose The eCommerce Merchandiser focuses on the upload and maintenance of product information on flooranddecor.com. Responsibilities will include categorization and merchandising, executing merchandising initiatives within Salesforce Commerce Cloud and partnering with Merchants to ensure products online are positioned for optimal conversion both online...

  • eCommerce Merchandiser

    2 weeks ago

    Atlanta, United States Floor & Decor Full time

    PurposeThe eCommerce Merchandiser focuses on the upload and maintenance of product information on flooranddecor.com. Responsibilities will include categorization and merchandising, executing merchandising initiatives within Salesforce Commerce Cloud and partnering with Merchants to ensure products online are positioned for optimal conversion both online and...

  • eCommerce Merchandiser

    2 weeks ago

    Atlanta, United States Floor & Decor Full time

    PurposeThe eCommerce Merchandiser focuses on the upload and maintenance of product information on flooranddecor.com. Responsibilities will include categorization and merchandising, executing merchandising initiatives within Salesforce Commerce Cloud and partnering with Merchants to ensure products online are positioned for optimal conversion both online and...