Current jobs related to Patient Access Representative - Boston - Boston Medical Center
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Patient Access Representative
1 month ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at the East Boston Neighborhood Health Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our clinical department, providing exceptional customer service to patients, and maintaining accurate...
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Patient Access Representative
3 days ago
Boston, Massachusetts, United States Brigham and Women's Hospital Full timeJob Summary:The Brigham and Women's Hospital is seeking a highly skilled Patient Access Representative to join our team at the Admitting Center. As a key member of our patient access team, you will be responsible for greeting and welcoming patients and their families at the time of admission, coordinating the efficient and timely flow of our guests...
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Patient Access Representative
2 months ago
Boston, United States East Boston Neighborhood Health Center Full time $18 - $27Full time, Benefit eligibleEast Boston, MA Schedule: Mon-Fri, 8am - 5pm and includes evening, weekend and holiday rotationsBilingual: english/spanish requiredThe Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information. Primarily performs all patient...
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Per Diem Patient Access Representative
5 months ago
Boston, United States Harbor Health Services Full timeHarbor Health is always seeking Patient Access Representatives to join our per diem pools at our community health center locations including Boston, Plymouth, Harwich, Hyannis. Hours include day, some evenings until 8:00 PM and Saturday 8:00 AM to Noon. The Patient Access Representative greets and assists patients entering the Health Center by:...
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Patient Access Coordinator
2 weeks ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeJob Title: Patient Access RepresentativeJoin the East Boston Neighborhood Health Center team as a Patient Access Representative, where you will play a vital role in ensuring seamless patient experiences and efficient clinical operations.Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Patient Access...
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Coordinator Patient Access
2 months ago
Boston, United States East Boston Neighborhood Health Center Full time $20 - $29Full time, Benefit Eligible East Boston, MASchedule: Mon-Fri, 8am - 5pm and includes evening, weekend and holiday rotationsBilingual: english/spanish requiredThe Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the...
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Patient Access Representative
5 months ago
Boston, United States Joslin Diabetes Center Full timeOverview: The Patient Access Representative performs functions that enhance patient access and increase revenue to the clinic. Advises patients regarding insurance coverage and financial obligations, completes registration and scheduling of patients in the automated registration/scheduling system, and collects payments. Hours are Monday-Friday, 9:30am -...
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Patient Access Coordinator
4 days ago
Boston, Massachusetts, United States Southcoast Health System Full timeOverviewAt Southcoast Health System, we're committed to delivering world-class healthcare to our communities. As a Patient Access Representative, you'll play a vital role in ensuring seamless patient experiences. Your attention to detail and excellent communication skills will make all the difference in our fast-paced environment.Responsibilities• Check-in...
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Boston, United States Boston Medical Center Full timePosition: Emergency DepartmentPatient Access Representative Department: Patient Access Services Schedule: Full Time - (M-F 3p-11:30p) POSITION SUMMARY: The Patient Access Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with patients...
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Boston, United States Boston Medical Center Full timePosition: Emergency DepartmentPatient Access RepresentativeDepartment: Patient Access ServicesSchedule: Full Time - (M-F 3p-11:30p)POSITION SUMMARY:The Patient Access Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with patients resolving...
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Vascular Access Nurse
2 weeks ago
Boston, Massachusetts, United States Dynamic Access LLC Full timeJob OpportunityDynamic Access LLC is seeking a skilled Vascular Access Nurse to join our team. As a PICC RN, you will provide high-quality patient care and contribute to the success of our organization.Key Responsibilities:Provide vascular access services to patients in various healthcare facilities.Collaborate with healthcare teams to ensure seamless...
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Patient Access Coordinator
1 week ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeJob SummaryWe are seeking a highly skilled Patient Access Coordinator to join our team at East Boston Neighborhood Health Center. As a key member of our clinical access team, you will be responsible for ensuring seamless patient registration and access to our healthcare services.Key ResponsibilitiesProvide exceptional patient service and support to patients...
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Patient Access Coordinator
1 week ago
Boston, Massachusetts, United States Harbor Health Services Full timeHarbor Health Services is seeking a Patient Access Coordinator to join our team at our community health center locations. As a Patient Access Coordinator, you will be responsible for greeting and assisting patients, registering new patients, verifying scheduled appointments, and collecting fees as needed.Key Responsibilities:Register new patients and update...
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Patient Access Rep Surgical Day
2 months ago
Boston, United States Boston Medical Center Full timePosition: Patient Access Representative Department: Day Surgery Schedule: Full Time, (40 hours, M-Th 5:30a-2:00pm F 6a-2:30p) U POSITION SUMMARY: Ensures that the surgical and procedural patient registration and billing information is complete and accurate. Provides support as needed to all clinical staff. Must be able to function in central treatment area...
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Patient Access Rep Surgical Day
2 months ago
Boston, United States Boston Medical Center Full timePosition: Patient Access RepresentativeDepartment: Day SurgerySchedule: Full Time, (40 hours, M-Th 5:30a-2:00pm F 6a-2:30p) UPOSITION SUMMARY:Ensures that the surgical and procedural patient registration and billing information is complete and accurate. Provides support as needed to all clinical staff. Must be able to function in central treatment area...
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Patient Access Coordinator
1 month ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeJob SummaryWe are seeking a highly skilled Patient Access Coordinator to join our team at East Boston Neighborhood Health Center. As a key member of our clinical practice, you will be responsible for ensuring seamless patient access to our services.Key ResponsibilitiesProvide exceptional patient care and support to patients and familiesCollaborate with...
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Patient Service Representative
2 months ago
Boston, United States Beth Israel Deaconess Medical Center Full timeApply Later **Patient Service Representative** **Department Description:** We are seeking a full time Patient Service Representative working 40 hours per week; Monday- Friday (day shift). The Patient Service Representative responds to and processes appointments and schedules for the Healthcare Associates department. **Job Location:** Boston, Massachusetts ...
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Emergency Department Patient Access Rep
2 weeks ago
Boston, United States Boston Medical Center Full timePosition: Emergency DepartmentPatient Access Representative Department: Patient Access Services Schedule: Full Time - Monday through Friday 11:00pm to 7:30am POSITION SUMMARY: The Patient Access Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries,...
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Epic Patient Access Specialist
4 weeks ago
Boston, Massachusetts, United States BuzzClan Full timeJob Title: Epic Patient Access AnalystWe are seeking a highly skilled Epic Patient Access Analyst to join our team at BuzzClan. As an Epic Patient Access Analyst, you will be responsible for supporting the successful implementation and optimization of Epic systems, ensuring seamless patient access and experience.Key Responsibilities:Work on tickets for...
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Boston, United States Boston Medical Center Full timePosition: Patient Access Representative I Department: Patient Access ServicesSchedule: 40 Hours, Days M-F 3:00pm to 11:30pm, Union POSITION SUMMARY:The Patient Access Services Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with patients...
Patient Access Representative
2 months ago
Position: Emergency Department Patient Access Representative Department: Patient Access Services Schedule: Full Time, Night Shift 11:00pm -7:30am M-F Union It is important to note: Must be comfortable working in proximity to patients with varied medical, traumatic and mental health issues. Team Members rotate patient registration assignments into clinical treatment areas at the patient bedside, as well as at the central registration desk. Required to conduct patient registration duties in a very fast paced, high acuity Trauma I Emergency Department. On occasion, Team Members may be asked to cover additional hours on the schedule to ensure adequate coverage and to support patient flow. POSITION SUMMARY: Ensures that the Emergency Department patient registration and billing information is complete and accurate. Provides support as needed to all ED staff. Must be able to function in both central and pod/treatment area environments. Performs full registration and obtains, verifies and records personal, demographic, financial and visit-specific clinical information. Prioritizes and multi-tasks in a hectic and fast-paced clinical environment. All team members within Patient Access Services are expected to maintain a Quality Assurance score of 95% or greater. JOB REQUIREMENTS EDUCATION: High School Diploma/GED CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Individual must complete training and obtain CAC certification within 120 days of employment. EXPERIENCE: 0-2 years of hospital registration related experience OR a minimum of three years customer service experience. Bilingual persons and persons with hospital and/or healthcare experience strongly preferred. KNOWLEDGE AND SKILLS: Sound judgment and critical thinking. Ability to prioritize and handle multiple tasks in a very busy environment. Strong organization and follow-through skills. Basic computer literacy required. Accuracy and attention to detail. Ability to work independently and as a part of a team. Strong customer service and interpersonal skills. Strong communication skills. Must be flexible and able to function within a team. Ability to maintain composure in stressful circumstances. Basic computer skills and/or facility to learn computer skills required for MS Outlook, Epic. Demonstrates professionalism, maturity, and confidence needed to work effectively in a diverse, multi-cultural, and decentralized environment. Displays strong, consistent communication skills, (oral and written), interpersonal skill, and record keeping skills. Displays strong organizational skills with ability to manage multiple tasks simultaneously; prioritize work assignments appropriately; and complete follow up tasks timely. Demonstrates strong work ethic and ability to meet performance goals for productivity and outcomes with minimal direct supervision. Demonstrates critical thinking and sound judgment in addressing and resolving barriers, issues, or concerns identified. Requires strong technical computer skills and proficiency in utilizing Epic and external database systems to research cases and successfully assist patients in securing active coverage. Displays exceptional customer skills and the ability to engage patients, family members, and team members respectfully, with empathy and cultural sensitivity. SPECIAL WORKING CONDITIONS: The BMC Emergency Department is a Level 1 Trauma Center and serves more than 130,000 patients each year. This is a very fast paced environment with a large number of patients to serve on a daily basis. You will need to always be aware of your surroundings and understand that responsiveness in this area is often critical in nature. The environment is a high stress area and can often times be chaotic. ESSENTIAL RESPONSIBILITIES / DUTIES: Delivers outstanding customer service to both internal and external customers. Ensures the integrity of the data in the hospital's information system with respect to patient demographic, insurance and admission information. Verifies patient insurance using various methods. Applies knowledge of payer requirements and guidelines to ensure effective reimbursement. Assists in ensuring adequate departmental coverage when needed. This includes covering in the Admitting or Emergency Department at the direction of the Admitting Manager. Participates in holiday coverage rotation. Conducts inpatient interviews. Secures patient valuables. Documents accurate information on all patient accounts to ensure an effective workflow throughout the organization. Demonstrates ability to handle difficult situations by using effective problem-solving skills. Serves as a resource for patients and others with questions regarding registration, insurance eligibility and patient admission. Collects insurance copays from patients. Collaborates with others to ensure a positive and effective patient experience. Demonstrates ability to work independently and as part of a team in a fast-paced environment with constant interruption. Flexible availability to accommodate work coverage requests. Able to accurately type at least 40 words per minute. Relates effectively to various types of customers in a professional and courteous manner. Utilizes supervisor or manager to resolve issues/concerns as needed. Attends and participates in departmental meetings. Commits to recognize and respect cultural diversity for all customers (internal and external). Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed. All other duties as assigned. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). Equal Opportunity Employer/Disabled/Veterans #J-18808-Ljbffr
