Patient Access Representative
3 weeks ago
Overview:
The Patient Access Representative performs functions that enhance patient access and increase revenue to the clinic. Advises patients regarding insurance coverage and financial obligations, completes registration and scheduling of patients in the automated registration/scheduling system, and collects payments.
Hours are Monday-Friday, 9:30am - 6:00pm.
As a health care organization, we have the responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. We require that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.
Responsibilities:- Acknowledges and prints patient arriving into the clinic and prints the required paperwork
- Responsible for the accurate and complete collection and capture of patient registration data for an assigned area in the pre-registration and verification system
- Reviews and verifies scheduled ambulatory visits for an assigned area, including confirmation that valid insurance coverage exists, that a referral is authorized for specialty visits, and the accuracy of primary care physician data for all managed care patients
- Obtain referral waiver forms when appropriate
- Obtain signature on ABN when appropriate and can provide education to patient on ABN process
- Collect co-payments, self-pay payments and/or payment in full or partial payment on any balances on account
- Utilizes scheduling system for many types of appointments
- Enters managed care referral
- Provides general information to patients and visitors while building sustainable relationships and trust with patients through open and interactive communication
- Other duties as assigned.
- Associate degree or equivalent relevant experience
- Minimum of 2 year experience in insurance, managed care, private physicians office practice, or hospital registration setting
- Proven customer support experience, with the ability to demonstrate excellent communication and presentation skills
- Thorough knowledge and understanding of health care delivery systems with special emphasis on the referral management process for managed care providers
- Thorough understanding of Medicare and Medicaid programs with the ability to identify primary payers
- Strong phone contact handling skills and active listening
- Knowledge of personal computer and automated registration/scheduling systems
- Knowledge of insurance and collection of payments
- Knowledge of hospital admissions
- Demonstrated skill in customer service, team building and problem solving
-
Patient Access Representative
4 weeks ago
Boston, United States Planned Parenthood League of Massachusetts Full timePlanned Parenthood League of Massachusetts (PPLM) has a simple mission: Care. No Matter What. PPLM has been a leader in promoting sexual health for more than 90 years and we strongly believe that all people deserve care no matter who they are, where they live, or who they love. As the state's leading provider of sexual and reproductive health services, we...
-
Patient Access Representative
4 weeks ago
Boston, United States Shriners Hospitals For Children Full timeRegisters patients for ambulatory, surgery and admissions through the full, as well as the quick registration process. Also pre-registers patients for services. Reviews/updates patient insurance, contact and demographic information for each patient e Patient Access, Representative, Patient, Healthcare, Insurance
-
Patient Access Representative
4 weeks ago
Boston, United States Planned Parenthood League of Massachusetts Full timePlanned Parenthood League of Massachusetts (PPLM) has a simple mission: Care. No Matter What. PPLM has been a leader in promoting sexual health for more than 90 years and we strongly believe that all people deserve care no matter who they are, where they live, or who they love. As the state's leading provider of sexual and reproductive health services, we...
-
Per Diem Patient Access Representative
4 days ago
Boston, United States Harbor Health Services Full timeHarbor Health is always seeking Patient Access Representatives to join our per diem pools at our community health center locations including Boston, Plymouth, Harwich, Hyannis. Hours include day, some evenings until 8:00 PM and Saturday 8:00 AM to Noon. The Patient Access Representative greets and assists patients entering the Health Center by:...
-
Patient Access Representative
2 days ago
East Boston, United States East Boston Neighborhood Health Center Full time $18 - $27Full time, Benefit eligibleEast Boston, MA Schedule: Mon-Fri, 8am - 5pm and includes evening, weekend and holiday rotationsBilingual: english/spanish requiredThe Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information. Primarily performs all patient...
-
Patient Access Representative II
6 days ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeAbout the RoleWe are seeking a detail-oriented and organized Patient Experience Representative II to support our COVID Vaccine Clinic. This role requires strong communication and customer service skills, with the ability to work effectively in a fast-paced environment.Responsibilities Include:Customer Service: Interact with patients and families, providing...
-
Patient Access Representative
2 weeks ago
Boston, United States Beth Israel Lahey Health Full timeWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Seeking Day shift coverage during weekdays, for 16 hours per week total. The schedule may be 4 days (per week) for 4-hour shifts each day.Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can...
-
Boston, United States BayMark Health Services Full timeDescription Part Time Patient Access Representative / Patient Account Representative Health Care Resource Center is looking for hard-working and conscientious Patient Access Representative / Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible for...
-
Patient Access Representative
2 weeks ago
Boston, United States Beth Israel Lahey Health Full timeWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Seeking Day shift coverage during weekdays, for 16 hours per week total. The schedule may be 4 days (per week) for 4-hour shifts each day. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you...
-
Boston, United States BayMark Health Services Full timeDescription Part Time Patient Access Representative / Patient Account Representative Health Care Resource Center is looking for hard-working and conscientious Patient Access Representative / Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible...
-
Boston, United States BayMark Health Services Full timeDescription Part Time Patient Access Representative / Patient Account Representative Health Care Resource Center is looking for hard-working and conscientious Patient Access Representative / Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible...
-
Patient Access Coordinator
2 days ago
Boston, United States East Boston Neighborhood Health Center Full time $20 - $29Full time, Benefit Eligible East Boston, MASchedule: Mon-Fri, 8am - 5pm and includes evening, weekend and holiday rotationsBilingual: english/spanish requiredThe Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the...
-
Patient Access Representative
2 weeks ago
Boston, United States Beth Israel Lahey Health Full timeWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. This position is full-time, with benefits based on 40-hours, in the Day shift and seeking coverage between 8 am - 5 pm. Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that all...
-
Boston, MA, United States BayMark Health Services Full timeDescription Part Time Patient Access Representative / Patient Account Representative Health Care Resource Center is looking for hard-working and conscientious Patient Access Representative / Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible...
-
Patient Experience and Access Representative
6 days ago
Boston, Massachusetts, United States Children's Hospital Boston Full timeBeyond these responsibilities, the ideal candidate will demonstrate empathy, active listening skills, and cultural competence in their interactions with diverse patients, families, and staff members. They must be able to prioritize tasks effectively, adapt to changing circumstances, and provide top-notch support in a dynamic environment.
-
Patient Access Representative
2 weeks ago
Boston, United States Beth Israel Lahey Health Full timeWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that all proper patient financial and demographic information is obtained and processed so Mount Auburn Hospital (MAH) is fully...
-
Patient Access Representative
2 weeks ago
Boston, United States Beth Israel Lahey Health Full timeWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The schedule is 11:00pm - 7:30am and every-other Weekend (Saturday & Sunday) with rotating holiday coverage. Job Description: Primary Responsibilities Registers patients presenting for visits. Explains the registration process to patients and...
-
Coordinator, Patient Access
2 days ago
East Boston, United States East Boston Neighborhood Health Center Full timeThank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and...
-
Patient Access Director
3 weeks ago
Boston, United States Beth Israel Lahey Health Full timeWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Director of Patient Access Services reports to the Vice President, Patient Access. This position is responsible for daily oversight, management, and direction of transaction and process-based revenue cycle functions within Patient Access,...
-
Patient Access Director
3 weeks ago
Boston, United States Beth Israel Lahey Health Full timeWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Director of Patient Access Services reports to the Vice President, Patient Access. This position is responsible for daily oversight, management, and direction of transaction and process-based revenue cycle functions within Patient Access,...
