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Office Receptionist

2 months ago


Colorado Springs, United States The Broadmoor Hotel Full time
Job Title: Office Receptionist

Job Pay Range: $18.00-$20.00/hr.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

Do you enjoy creating a warm, welcoming environment for guests and team-members alike? Do you have a keen attention to detail? If so, this is your opportunity to join a team that takes pride in their work and focuses on integrity, kindness, authenticity, and evolution for all.

As a member of the Broadmoor office team, you will provide clerical and administrative support to the Office Manager and assists with the administrative tasks of the Office.

Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here.

What you will be doing:
  • Answers the telephone, respond to email, sort mail, and route any messages accordingly.
  • Compose and type donation letters, memos, weekly Department Head Meeting minutes, gift certificates, guest comment percentage reports, birthday cards, etc. as directed.
  • Updates calendars and appointments as requested.
  • Orders, receives, and maintains office supplies, as needed.
  • Performs clerical duties such as creating and/or printing fax cover sheets, memos, correspondence, reports, filing, photocopying, sending faxes or collating.
  • Provides support to Executive Committee members, as needed.
  • Assists with VIP Guest planning, as directed.
  • Covers for Office Manager by handling all related duties during absences, i.e., vacation, etc. as directed.
  • Willingness to work in a fast-paced, team-oriented environment
  • Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
  • Other duties as assigned
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:
  • High school diploma or equivalent required. One to two years related administrative experience and/or training.
  • Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times
  • Enthusiastic, friendly, and energetic team member who works well with others
  • Strong interpersonal communication skills
*Reasonable accommodations will be made for individuals with disabilities*

Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose the Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
  • Benefits - Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
  • Career Development - We invest in our employees As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

We encourage applicants to apply early for full consideration and this posting will remain open until filled.