Front Desk Receptionist

1 month ago

Colorado Springs, United States Riderflex Full time
Job DescriptionJob Description

Recruiting Firm Riderflex has been hired by our client, Lokiten Behavioral Health, to find their Front Desk Receptionist. 

Company: Lokiten Behavioral Health
Industry: Mental Health Services
Title: Front Desk Receptionist
Location: Colorado Springs, CO (on-site)​​​
Reports to: Director of Operations
Salary: $20 to $23 per hour based on experience
Type: Full-time/W-2
Benefits: Health insurance, on-the-job training, paid orientation, paid sick time, paid time off

Position Overview

We are seeking a Front Desk Receptionist to join our team in Colorado Springs, CO. This is an on-site position, Monday through Friday, with no hybrid or remote work options available.

Duties

  • Greet and welcome patients and visitors in a friendly and professional manner
  • Answer phone calls and direct them to the appropriate department or provider
  • Schedule appointments and manage the appointment calendar
  • Verify patient insurance information and collect co-payments
  • Maintain patient records and update information as necessary
  • Assist with administrative tasks such as filing, faxing, and scanning documents
  • Handle incoming and outgoing mail/faxes while acquiring pre-authorizations
  • Ensure the reception area is clean and organized

Skills and Requirements

  • Mandatory: Previous receptionist experience
  • Preferred: Receptionist experience in the healthcare sector, mental health, or similar industries
  • Preferred: Experience with electronic health record (EHR) systems
  • Ability to handle various administrative tasks efficiently
  • Strong customer service skills with a focus on providing excellent patient care
  • Understanding of electronic recordkeeping systems for efficient data management
  • Ability to operate multi-line phone systems and handle high call volumes

Education/Experience

  • Must have at least 2 years of experience working as a front desk receptionist
  • Must be comfortable working in a fast-paced environment
  • Must have excellent customer service skills
  • Must be a team player

Work Schedule

  • Monday to Friday (8 to 5)
  • No nights
  • No weekends
  • Expected hours: No more than 40 per week

About Lokiten Behavioral Health

Lokiten Behavioral Health is an innovative intensive outpatient mental health startup dedicated to providing exceptional care and support for those who need our care. Focusing on a holistic approach, we aim to blend traditional therapy methods with cutting-edge techniques to deliver personalized mental health care.

What sets Lokiten Behavioral Health apart is its commitment to creating a dynamic, inclusive, and forward-thinking workplace. We are particularly appealing to young professionals who are passionate about mental health and are seeking a career that offers both personal and professional growth that can be conducted both in person and virtually. Employees at Lokiten Behavioral Health enjoy a collaborative work environment, continuous learning opportunities, and the chance to be part of a diverse team of dedicated professionals who are all striving to build something great as a startup.

Lokiten Behavioral Health is not just a workplace, but a community where creativity, compassion, problem-solving, and wellness are at the heart of everything we do. This is a perfect opportunity for enthusiastic professionals looking to make a significant impact in the field of mental health. Our work environment includes:

  • Modern office setting
  • Fun, playful environment
  • Supportive team dynamic
  • Growth opportunities

About Recruiting Firm, Riderflex
Riderflex is a top-rated national recruiting firm serving small to large companies globally. Our services range from C-level executive Search to Mass-Volume Associate-Level Hiring, catering to all functions and industries. We specialize in an executive recruiting process that involves vetting candidates through video interviews conducted by seasoned C-level executives.

Furthermore, we are renowned for our unique approach to finding the perfect fit for both clients and candidates. With a strong emphasis on cultural analysis and an executive recruiting process led by C-level experts, we excel at understanding and meeting specific industry needs.

Our mission is to create dynamic work environments driven by our commitment to excellence in recruiting, consulting, and candidate services. At Riderflex, we don’t just fill positions; we forge lasting relationships that propel businesses and careers forward.
 

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