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Patient Access Specialist

2 months ago


Hinsdale, United States AdventHealth Full time

Please attach a copy of your resume, license/certifications to your application—thank you**All the benefits and perks you need for you and your family:**+ Benefits from Day One+ Paid Days Off from Day One+ Student Loan Repayment Program+ Career Development+ Whole Person Wellbeing Resources**Shift** : M-F 8am-4:30pm**Location:** Advent Health Cancer Institute, Hinsdale IL**The role you’ll contribute:**Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.**The value you’ll bring to the team:**+ Proactively seeks assistance to improve any responsibilities assigned to their role.+ Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.+ Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.+ Meets and exceeds productivity standards determined by department leadership.Qualifications**The expertise and experiences you’ll need to succeed:**+ High school diploma or GED required.+ Previous Oncology experience is a PLUS+ **Call Center experience in a Healthcare Setting is highly preferred** .This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.**Category:** Patient Financial Services**Organization:** UChicago Medicine AdventHealth Bolingbrook**Schedule:** Full-time**Shift:** 1 - Day**Req ID:** 24031275We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.