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Employee Relations Specialist

2 months ago


Pomona, United States Western University of Health Sciences Full time

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the

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link. As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture.

At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of WesternU. We display a collaborative mindset in how we operate, educate, and serve others.

Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference. Position Title Position Title

Employee Relations Specialist Position Control Number Position Control Number

A02305 Type of Position Type of Position

Administration Position Status Position Status

Full-time Department Department

5701-Human Resources Campus Campus

Western University Campus-Pomona, CA Position Location Position Location

California Job Summary Under supervision of the Employee Relations Manager & Deputy Title IX Coordinator, this position reviews and responds to issues related to employee relations, complaints, grievances, claims, and cases; interprets and applies policies and procedures; assists in meeting applicable standards, regulations and best practices; conducts investigations, makes recommendations for appropriate action, and consults with campus administrators to facilitate recommendations and proposed sanctions. Tracks and maintains cases in the case management system. Advises supervisors on employee performance management and counseling/corrective actions. Maintains regular and consistent work site attendance, including but not limited to working evenings, weekends and/or holidays, as needed. Knowledge, Skills and Abilities

· Working knowledge of Human Resources/Employee Relations best practices, compliance with employment laws and regulations. · Strong computer/technology proficiency including Microsoft Office applications,

HRIS

and Internet. · Ability to effectively conduct investigations and remain neutral. · Ability to multi-task and meet deadlines.· Demonstrated use of good judgment with ability to approach complex problems logically and systematically. · Attention to detail and follow-through skills. · Experience dealing with sensitive information and ability to maintain confidentiality. · Strong organization, planning, analytical and problem resolution abilities. · Exceptional teamwork with excellent verbal and written communication skills. · Ability to work independently with minimal supervision; prioritize and complete tasks while working under deadlines in a fast-paced environment. · Excellent customer focus and service skills. · Highly effective verbal and written communication skills, including the ability to give presentations/conduct trainings. Required Qualifications Bachelor’s degree (or equivalent related experience) in a related field plus 5 years of progressively responsible experience working in the employee relations area. Preferred Qualifications Prefer work experience working in higher education. Prefer experience working with case management software. Key Responsabilities Investigations : · Conducts review and investigations of alleged student, faculty, staff, and outside third-party misconduct, including but not limited to the preparation of comprehensive reports of investigations, findings, recommendations for appropriate action, and consulting campus administrators to facilitate recommendations and proposed sanctions.

· Collects and analyzes employee data and employee relations trends by conducting exit interviews and reviewing reports from the cases database. Summarizes findings and shares trends and concerns.

· Develops an investigation plan for HR workplace complaints; Contacts involved parties and provide them with information about the investigation process; Interview complainants and respondents; Identifies and interviews witnesses; Gathers and secures relevant documentation; Identifies other information that would be helpful to the case adjudicator.

· Communicates, consults regularly and provides updates to Manager and other staff members, as appropriate.

· Provides detailed, unbiased and comprehensive reports to Manager. Maintains accurate and thorough records and notes of investigatory process that describe evidence and proposed sanctions related to confirmed violations.

· Guides and counsels supervisors on proper management of employee complaints and grievances that involve inter-personal issues.

· Preserves confidentiality in all personnel matters. Key Responsabilities Employee Relations/Performance Management

: · Advises departments, faculty and staff on a broad spectrum of employment issues, such as but not limited to leave of absence, workers’ compensation, performance management, wage and hour, and policies & procedures of the Office of Human Resources.

· May represent WesternU at

EDD ,

EEOC , work comp, and other agency hearings.

· Ensures University compliance with federal, state, and public agency monitoring and reporting requirements.

· Processes involuntary terminations and conduct exit meetings and related tasks in coordination with other departments such as benefits, employment, and payroll.

· Responds to unemployment claims.

· Processes and responds to subpoena for records and employee requests for record review.

· Addresses inquiries from government agencies (e.g.

EEOC ,

EDD ,

FEHA ), providing data as needed. Key Responsabilities Support for Employee Relations Area

: · Responds to electronic, phone and in-person employee relations inquiries, referring and seeking assistance when needed.· As assigned, may perform research, analysis, provide reports, and make recommendations.· Creates and updates forms as needed. · Maintains employee relations information on SharePoint and on the HR website.· Creates and maintains operating procedures.· Assists Manager as needed in creating guidelines and policies for the campus.· Collaborates with

HRIS

and IT in the implementation and update of systems used in employee relations.· May serve on committees, as applicable. Key Responsabilities Training : · Conducts and coordinates training programs related to employee relations and organizational development (such as on prevention and intervention of misconduct). May collaborate with other areas/departments to provide training. · In collaboration with Manager, creates informational content to share with campus community (such as on “resignation process,” or “performance review process). Key Responsabilities Other duties as assigned : This position description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required. Posting Details Continued Work Schedule Regular work hours are 8:00 am to 5:00 pm and may include working evenings, weekends and/or holidays, as needed.

We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and/or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable.

We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Additionally,

• Our faculty, staff, and administrators are 100% focused on student success.

• Our University culture creates the context for a nurturing and supportive environment.

• Faculty, staff, and students can expect to make deep, personal relationships within the University community.

• As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences.

• WesternU’s core value of humanism encourages all to bring their whole self in all that they do.

• We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people

Expected Pay Scale Minimum Minimum

$70,000.00 Maximum Maximum

$75,000.00 Physical Demands

Physical Demands Do the essential functions of this job require lifting? Do the essential functions of this job require lifting?

Yes If yes, list maximum weight and duration WesternU Policy

requires persons employed by the University to provide proof of vaccination against the

SARS -CoV2 ( COVID -19), subject to limited exemptions, regardless of whether the employee is on-site or working authorized to work remotely. Exempted employees, or those whose status of full vaccination is pending, will be required to submit to regular

COVID -19 testing for in-person/on-campus work assignments.

The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use hands to operate a PC in the performance of job duties, and talk or hear. The employee is regularly required to sit, and reach with hands and arms, and occasionally required to stand, walk, stoop, and smell. The employee must occasionally lift and/or move up to (xx) pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception, and the ability to focus. Describe Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.

Duties are normally performed in a typical office setting. The noise level in this setting is typically low to moderate. Posting Information Posting Number Posting Number

A00677 Posting Date Posting Date

02/01/2024 Close Date Open Until Filled

Yes Conditions of Employment - Background Check To secure employment, successful fulfillment of a background check, including a criminal records check, may be required. Western University of Health Sciences will extend a conditional offer of employment, subject to rescission if the background check unveils disqualifying information or if it is found that the candidate deliberately withheld or misrepresented information. Non-completion of the background check to satisfaction may impact the ongoing employment of a current Western University of Health Sciences employee who received a conditional offer for the position.

Pay Transparency Act Pay Transparency Act- Western University of Health Sciences is required to provide a reasonable estimate of the compensation range for this role. This range considers various factors in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The Expected Pay Scale is defined as the budgeted salary or hourly range that the University reasonably expects to pay for this position. Placement within the Expected Pay Scale is determined by internal equity and relevant qualifications.

Equal Opportunity Statement (EEO) It is the policy of Western University to provide equal employment opportunity to all employees and applicants for employment as required by law without regard to age, race, color, national origin ancestry, citizenship, ethnicity, creed, religion or religious creed, sex or gender (including gender identity), marital status, sexual orientation, disability (both physical and mental) including HIV and AIDS, medical condition (cancer and genetic characteristics), pregnancy (which includes childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), age, genetic information, military and veteran status, or any other applicable protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within WesternU including without limitation, hiring, recruiting, promotion, termination, layoffs, leave of absence, compensation, benefits, and training. WesternU makes hiring decisions based solely on qualifications, merits, and business needs at the time.

Required Documents

Resume Optional Documents

Cover Letter Letter of Recommendation #1 Letter of Recommendation #2 Letter of Recommendation #3 Additional Applicant Document

Supplemental Questions

Required fields are indicated with an asterisk (*). * How did you hear about this employment opportunity? Please provide the name of the website, individual, or organization. (Open Ended Question)

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