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Program Assistant

1 month ago

Milwaukee, United States UMOS Full time
Starting $15.74 - $19.67 Per Hour | Based on Experience.

Program Assistant Job Responsibilities:

  • Serve as the initial point of contact for the Wisconsin Regional Anti-Human Trafficking Program incoming calls, client referrals and providing information of program to community members.
  • Manages daily office responsibilities; analyzes and organizes general office procedures; responsible for review of office duties to ensure completeness, accuracy and timeliness of reports, correspondence and other office information; reviews office activities for efficiency.
  • Translate and/or interpret documents, program materials, client interviews and as needed to assist clients and program.
  • Assist with maintaining and submitting check requests, purchase requisitions, invoices, credit card receipts and other purchase documentation.
  • Assist with gathering program performance reports and assist with preparing program reports, program surveys.
  • Assist with scheduling MDT meetings and assist with preparing for onsite and/or virtual meetings.
  • Accurately record minutes from meetings with MOU partners and/or community partners.
  • Coordinate advocates schedules, group meetings and program community meetings.
  • Provide crisis support to emergency walk-ins and agencies requesting immediate advocacy services and direct to Bilingual Intake Specialist and/or appropriate staff
  • Responsible for scheduling transportation for clients
  • Responsible for ordering and maintaining all program supplies and groups materials.
  • Maintain inventory of all outreach materials, outreach activities and community presentations.
  • Performs other duties and responsibilities as assigned to ensure services are provided to victims of domestic violence, dating violence and stalking and objectives of program are met.
  • Will maintain and adhere to a strict code of confidentiality.
Program Assistant Job Qualifications:
  • Possess High School diploma or equivalent; special office management training and/or personnel office experience.
  • Two years' experience performing office management duties in community-based organization or similar setting.
  • Must be bilingual in English and Spanish, fluent in both verbal and written form.
  • Must demonstrate through a combination of education and past proven experience record, the ability to perform office management and secretarial duties at a high level of reliability and proficiency; possess excellent grammar skills; ability to develop plans and strategies for organizing office systems; must exhibit ability to maintain positive interpersonal relations in stressful situations, and trustworthiness to all levels of staff, clients and to agency volunteers.
  • Must be bilingual in English and Spanish, fluent in both verbal and written form.
  • Ability to type 60 wpm, and proven proficient knowledge and experience with recent computer software (Microsoft Office).
  • Ability to do some travel and work irregular hours.
  • Excellent communication (both written and verbal) and organization skills.
  • Demonstrated time management skills with the ability to perform comfortably in a fast-paced, deadline-oriented work environment.
  • Ability to work diplomatically with difficult people and diffuse angry clients quickly and effectively.
  • Must be able to travel and work irregular hours.
  • Must have access to reliable transportation; possess valid driver's license and have adequate auto liability insurance and be able to travel & work irregular hours.


CONDITION OF EMPLOYMENT:
Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment.

UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)