Current jobs related to Fraud Mitigation Analyst I - Fargo - Gate City Bank

  • Senior Vice President of Banking Financial Crimes/Risk and Fraud

    1 week ago

    Fargo, North Dakota, United States Stefanini Full time

    Job SummaryThis senior leadership position is responsible for providing strategic direction and oversight for the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Assets Control (OFAC) Compliance Program, as well as Fraud Risk Management and Debit Card Dispute and Debit Card Fraud Risk Management Programs at Gate City Bank.Key...

  • Senior Vice President

    2 weeks ago

    Fargo, North Dakota, United States IMPACT Payments Recruiting Full time

    Job Summary:This senior leadership position is responsible for providing strategic direction, governance, and oversight for the Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)/Office of Foreign Assets Control (OFAC) Compliance Program, Fraud Risk Management, Debit Card Dispute and Debit Card Fraud Risk Management Programs of Gate City Bank.Key...

  • Financial Crime Prevention Supervisor

    4 weeks ago

    Fargo, North Dakota, United States Choice Bank Full time

    The Financial Crime Prevention Supervisor is responsible for overseeing a dedicated team of analysts tasked with managing the transaction monitoring operations within the core banking functions of Choice Bank. This role is pivotal in ensuring adherence to regulatory standards and in mitigating risks associated with money laundering, fraud, and other...

  • QC Analyst I

    3 weeks ago

    Fargo, North Dakota, United States Danaher Corporation Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Quality Control Analyst I to join our Quality and Regulatory Affairs department at Danaher Corporation. As a key member of our team, you will be responsible for ensuring the quality and integrity of our products and processes.Key ResponsibilitiesDevelop and implement testing, sampling, and...

  • Service Desk Analyst I

    2 days ago

    Fargo, North Dakota, United States Doosan Corp Full time

    Job SummaryWe are seeking a highly skilled Service Desk Analyst I to provide exceptional customer support to our clients. As a key member of our team, you will be responsible for delivering top-notch service and ensuring customer satisfaction.Key ResponsibilitiesProvide Level 1 customer support via phone, email, and webformsUtilize Knowledge Centered Support...

  • Service Desk Analyst I

    1 week ago

    Fargo, North Dakota, United States Doosan Bobcat North America Full time

    Job SummaryWe are seeking a highly skilled Service Desk Analyst I to provide exceptional customer support to Bobcat owners and potential owners. As a key member of our team, you will be responsible for delivering top-notch service, ensuring customer satisfaction, and meeting service level targets.Key ResponsibilitiesProvide Level 1 customer support via...

  • Compliance Analyst

    1 month ago

    Fargo, United States Town and Country Credit Union Full time

    What the Role Entails Are you an analytical professional with strong communication skills and knowledge of compliance principles? If so, you might be a great fit for our Compliance Analyst position. The Compliance Analyst is responsible for completing regulatory compliance analysis and research, identifying issues and/or areas for improvements and working...

  • Service Desk Analyst I

    1 week ago

    West Fargo, North Dakota, United States Doosan Corp Full time

    Job SummaryWe are seeking a highly skilled Service Desk Analyst I to provide exceptional customer support to our clients. As a key member of our team, you will be responsible for delivering top-notch service, resolving issues efficiently, and collaborating with cross-functional teams to drive business success.Key ResponsibilitiesProvide Level 1 customer...

  • Service Desk Analyst I

    3 weeks ago

    West Fargo, North Dakota, United States Doosan Corp Full time

    Job SummaryThe Service Desk Analyst I provides Level 1 support for customers, including dealers, internal users, external users, national accounts, and suppliers. This role follows ITIL and Knowledge Centered Support (KCS) best practices to ensure customer satisfaction, quality, and service level targets are met.Key ResponsibilitiesSupports customers via...

  • Service Desk Analyst I

    2 weeks ago

    West Fargo, North Dakota, United States Doosan Corp Full time

    Job SummaryThe Service Desk Analyst I provides Level 1 customer support for Bobcat, a leading manufacturer of heavy equipment. As a key member of the Doosan Digital Innovation America, LLC team, this role is responsible for delivering exceptional customer experiences through timely and effective issue resolution.Key ResponsibilitiesProvide empathetic and...

  • Regulatory Compliance Analyst

    3 weeks ago

    Fargo, North Dakota, United States Town and Country Credit Union Full time

    About the RoleWe are seeking a highly analytical professional with strong communication skills and knowledge of compliance principles to join our team as a Compliance Analyst. The ideal candidate will thrive in an environment where their assignments are varied and may be complex in nature.Key ResponsibilitiesComplete regulatory compliance analysis and...

  • Manager, Regional Intelligence Analyst

    5 days ago

    Fargo, United States Planned Parenthood Federation of America Full time

    Planned Parenthood is the nation's leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation's largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect,...

  • Behavioral Therapist I

    2 weeks ago

    Fargo, North Dakota, United States Anne Carlsen Center for Children Full time

    Job SummaryThe Registered Behavior Technician I (RBT) position is a key role in our organization, responsible for implementing direct behavior analytic services under the supervision of a Board-Certified Behavior Analyst (BCBA) or a Board Certified assistant Behavioral Analyst (BCaBA) for children and young adults served by Anne Carlsen Center for...

  • Investigator

    4 months ago

    Fargo, United States Ethos Risk Services Full time

    Job DescriptionJob DescriptionEthos Risk Services is continuing to expand our team of Private Field Surveillance Investigators!We are looking for Experienced Licensed Investigators in the Fargo, ND area to investigate fraud and conduct covert surveillance in the field (from your vehicle).Ethos Risk is one of the largest and most respected fraud...

  • Commercial Credit Analyst, C&I CRE

    1 week ago

    Fargo, United States Choice Bank Full time

    The Commercial Credit Analyst is responsible for taking a lead role in underwriting the intermediate size commercial banking customers.He/she will provide independent and sound opinions on appropriate structures, terms, covenants, and risk ratings of a credit.The individual will take full responsibility for all written and verbal underwriting performed,...

  • Geospatial Analyst

    4 weeks ago

    Fargo, North Dakota, United States Actalent Full time

    Job Title: Geospatial Analyst Job Overview We are looking for a meticulous and skilled Geospatial Analyst to become a vital part of our organization. The ideal candidate will possess a strong foundation in fundamental CADD operations, particularly with tools such as AutoCAD and/or ESRI GIS software. Proficiency in various computer applications, including...

  • Registered Behavior Technician I

    4 weeks ago

    Fargo, United States Anne Carlsen Center for Children Full time

    Our Mission: To Make Independence a Gift for All Anne Carlsen Center (Anne Carlsen) is a non-profit organization which has been providing supports and services for 80 years to individuals in North Dakota with developmental disability or delay. Rich in tradition, Anne Carlsen has positioned itself on the cutting edge of innovation with unique programs,...

  • Chief Financial Crimes Officer

    4 weeks ago

    Fargo, North Dakota, United States Gate City Bank Full time

    Location Fargo Corporate Office Job Overview: Become a Key Player as Chief Financial Crimes Officer at Gate City Bank Are you driven by a commitment to excellence in the banking sector? Do you excel in an atmosphere that promotes innovation and values outstanding performance? If so, Gate City Bank invites you to explore a rewarding opportunity within our...

  • Behavioral Support Technician I

    4 weeks ago

    Fargo, North Dakota, United States Anne Carlsen Center for Children Full time

    Our Purpose: To Empower Independence for Everyone Anne Carlsen Center (Anne Carlsen) is a charitable organization that has dedicated over 80 years to providing assistance and services to individuals in North Dakota facing developmental challenges. With a rich heritage, Anne Carlsen is at the forefront of innovation, offering specialized programs, creative...

  • Registered Behavior Technician I

    3 weeks ago

    Fargo, United States Anne Carlsen Center Full time

    Our Mission: To Make Independence a Gift for All Anne Carlsen Center (Anne Carlsen) is a non-profit organization which has been providing supports and services for 80 years to individuals in North Dakota with developmental disability or delay. Rich in tradition, Anne Carlsen has positioned itself on the cutting edge of innovation with unique programs,...

Fraud Mitigation Analyst I

4 months ago

Fargo, United States Gate City Bank Full time
Location
Fargo Corporate Office

Job Description:

The Fraud Mitigation Analyst is responsible for helping customers identify and responding to potential scams or fraudulent activity occurring by, at, or through the bank, referring suspicious activity to the BSA and Fraud Department, and analyzing and understanding trends in transaction activity or account origination to help protect the bank's customers. The Fraud Mitigation Analyst will review fraud alerts and determine the actions required to protect the bank and customer, while communicating with customers, merchants, financial institutions and other team members.

ESSENTIAL FUNCTIONS:
  • Listens to the customer and responds to customer inquiries related to Fraud situations within a call center environment.
  • Demonstrates excellent communication, negotiation, and decision-making skills while staying engaged with our customers.
  • Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment.
  • Works both independently and in a team environment.
  • Ability to review and analyze automated alerts (multiple systems) for potential suspicious or fraudulent activity while maintaining production and performance standards. Must meet the Fraud Mitigation Center quality assurance standards.
  • Ability to independently research, analyze, and decision customer activity for potential money laundering, terrorist financing, or fraud suspicious activity requiring an escalation to an investigation.
  • Compiles data and maintains necessary records and files to assure efficient and consistent reporting of alerts and ensures appropriate escalations of fraud alerts to investigations.
  • Communicate with customers and other departments to further gather evidence for alerts and provide coaching related to BSA/Fraud topics.
  • Develop and maintain a working comprehension of all department tasks and workflow.
  • Ability to maintain composure in stressful situations, including resolving problems or concerns with potentially upset customers.
  • Maintain a current thorough understanding of money laundering, terrorist financing and fraud issues including policies, procedures, regulations, industry best practices, criminal activities, and developing trends.
  • Sound analytical, problem solving and organizations skills.
  • Sound oral and written communication skills.
  • Working knowledge of a Bank operating environment and applicable systems, including Microsoft Office.
  • Exhibit 'Brilliant at the Basics' customer service skills and the ability to develop and maintain productive relationships with colleagues, management, and clients.
  • To provide expected levels of service to Gate City Bank customers, co-workers, and vendors, prompt and reliable attendance is an essential function of this position.
  • Must comply with all Gate City Bank policies, procedures, applicable laws, and regulations.


EDUCATION AND EXPERIENCE:

Associates or bachelor's degree in criminal justice or related field, or equivalent work or educational experience required, or related field desired; minimum of 1 year of BSA/AML/OFAC, Fraud or Call Center experience required or equivalent combination of education and experience. Preferred to maintain or pursue the Certified Anti-Money Laundering Specialist (CAMS) certification, Certified Fraud Examiner (CFE), or other BSA/Fraud Certification.

EOE/including Disability/Vets

Member FDIC