We have other current jobs related to this field that you can find below

  • Customer Engagement Manager

    3 days ago

    Chicago, Illinois, United States Customer Labs Full time

    Join a dynamic and innovative startup that is revolutionizing the Supply Chain sector through real-time tracking and comprehensive visibility. If you are contemplating submitting an application, please ensure you review the entire description before proceeding.About the Position:Customer Labs is seeking a driven and seasoned Customer Success Manager to...

  • Customer Service Representative

    2 months ago

    Chicago, United States Home Bay Full time

    Customer Service Representative 4 salaries **More Home Bay Technologies, Inc. Customer Service salaries** 3 salaries reported $15.91 per hour Career recommendations for Customer Service Representative Explore information on salaries, job satisfaction, skills and more Highest paying cities for Customer Service Representative in US New York, NY $18.39 per hour...

  • Customer Service Representative

    2 weeks ago

    Chicago, United States Spark Packaging Full time

    Job DescriptionJob DescriptionPosition: Customer Service Representative Location: Chicago, IL Position Summary:The Customer Service Representative will be responsible for taking and processing customer orders, working directly with customers along with sales team, ordering production materials from suppliers. Position Responsibilities:Receive customer orders...

  • Customer Service Representative

    1 month ago

    Chicago, United States Mercury Broadband Full time

    **More Mercury Wireless Customer Service salaries** 7 salaries reported $33,081 per year Career recommendations for Customer Service Representative Explore information on salaries, job satisfaction, skills and more Highest paying cities for Customer Service Representative in US New York, NY $18.28 per hour Chicago, IL $18.23 per hour Atlanta, GA $17.10 per...

  • Customer Service Representative

    1 month ago

    Chicago, United States Groove Auto Full time

    **Customer Service Representative** at Groove Auto 5460 S. Broadway, Englewood, CO 80113 Groove Toyota is hiring a highly driven, results-oriented Customer Service Representative to join our growing service department team in Englewood, CO!! **Competitive Pay, Fun, Work/Hard Play Environment, and Opportunity for Growth!!** **What We Offer:** * A career path...

  • Customer Service Representative

    3 months ago

    Chicago, United States speedqueenlaundry.com Full time

    **Customer Service Representative** Chicago, IL **Purpose:** Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. **Position Responsibilities:** ***Primary:*** *...

  • Customer Service Representative

    3 weeks ago

    Chicago, United States Elevation Academy Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Chicago, ILDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Full-TimeJob Summary:The Customer Service Representative will be responsible for providing exceptional customer support to clients and customers. This role involves addressing customer...

  • Customer Service Representative

    1 day ago

    Chicago, United States King Heating Cooling and Plumbing Full time $27,000 - $85,000

    Job DescriptionJob Description**Job Title:** Customer Service Representative**Company:** King Heating, Cooling & Plumbing**Location:** Frankfort, IL**Employment Type:** Full-Time (Includes Some Saturdays)**Compensation:** Base Salary + Unlimited Commission ---**About Us:**At King Heating, Cooling & Plumbing, we pride ourselves on providing top-notch HVAC and...

  • Customer Service Representative

    1 month ago

    Chicago, United States Sun Technologies Full time

    Job Title : Customer Service Representative Required Skills : 2 years Customer Service, Medical field preferred Location : Chicago ,Illinois **Job Description** **Customer Service Rep: Responsibilities.** As a healthcare customer service representative, you will be responsible for successfully managing large amounts of orders through both inbound and...

  • Customer Service Representative

    1 month ago

    Chicago, United States Allied Valve Inc Full time

    * Chicago, IL, USA * Hourly * Full Time *Comprehensive - medical, dental, vision, 401k, long- and short-term disability, PTO and holiday pay* The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints **Core Duties & Responsibilities** Fields customer questions and complaints; when the...

  • Customer Service Representative

    1 month ago

    Chicago, United States Recooty Full time

    Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities. We are hiring a Customer Service Representative to manage...

  • Customer Service Representative

    1 month ago

    Chicago, United States ROCKWOOL International AS Full time

    Customer Service Representative page is loaded Customer Service Representative Apply locations Chicago, Illinois time type Full time posted on Posted 3 Days Ago job requisition id R0027974 We are looking for a Customer Service Representative to join our Rockfon team in Chicago, IL . The Customer Service Representative (CSR) is essential in fostering and...

  • Customer Service Representative

    4 weeks ago

    Chicago, United States Speed Queen Laundry Full time

    Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities: Primary: Customer Service and Satisfaction: Assists customers with the use...

  • Customer Service Representative

    3 days ago

    Chicago, United States Pattern Promotions Full time

    Customer Service Representative - Think Tell JunctionLocation: Chicago, IL Job Type: Full-time (38 hours per week) Salary: $650 to $980 per week About Us: At Think Tell Junction, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher level. Great work comes with dedication,...

  • Customer Service Representative

    1 month ago

    Chicago, United States U-Haul International, Inc Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative

    3 months ago

    Chicago, United States Monstera Talent Ltd Full time

    Job DescriptionJob DescriptionPosition: Customer Service Representative Location: Chicago, ILAvailability: Full Time, On-siteCompensation: Weekly PayOur client is currently expanding their sales and marketing division and has multiple immediate openings with weekly payments. If you're looking to start your career and thrive in a dynamic role with diverse...

  • Customer Service Representative

    3 weeks ago

    Chicago, United States Berman Nissan of Chicago Full time

    Job DescriptionJob DescriptionJob DescriptionBerman Nissan of Chicago is seeking a professional, positive, and friendly Customer Service Representative to join our team! Location: Berman Nissan of ChicagoSchedule: Monday-Saturday 8:00AM-4:00PM; (Sundays & one weekday off)  Pay: $17/hr+ Bonuses!Remote: NoBenefits/Perks:Competitive PTO Policy - Earn 2...

  • Customer Service Representative

    3 weeks ago

    Chicago, United States Berman Auto Group Full time

    Company DescriptionJob Description Berman Nissan of Chicago is seeking a professional, positive, and friendly Customer Service Representative to join our team! Location: Berman Nissan of Chicago Schedule: Monday-Saturday 8:00AM-4:00PM; (Sundays & one weekday off) Pay: $17/hr+ Bonuses! Remote: No Benefits/Perks: Competitive PTO Policy - Earn 2 weeks within...

  • Customer Service Representative

    3 days ago

    Chicago, United States Pattern Promotions Full time

    Job DescriptionJob DescriptionCustomer Service Representative - Think Tell JunctionLocation: Chicago, ILJob Type: Full-time (38 hours per week)Salary: $650 to $980 per weekAbout Us:At Think Tell Junction, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher level. Great work...

  • Customer Service Representative

    2 months ago

    Chicago, United States Speed Queen Laundry Grand Ave Full time

    Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities: Primary: CUSTOMER SERVICE AND SATISFACTION: Assists customers with the use...

Customer Service Representative

2 months ago

Chicago, United States RTR MANAGEMENT & CONSULTING SERVICES LLC Full time
Job DescriptionJob DescriptionDescription:

We are seeking a Customer Service Representative for a medical service provider. The customer service representative will assist customers and providers with general inquiries and specific account troubleshooting. The customer service representative must possess excellent verbal communication skills and the ability to accurately document customer interactions.


Work Location: Remote, initially, may transition to hybrid work (combined remote and office location downtown Chicago)


Available Schedules: Full Time: Monday-Friday 8am-6pm (40 hours/ week) or Part Time: Monday- Wednesday (15-25 hours/week)


Training Schedule: 4-5 Weeks of Paid Training Monday-Friday


Pay: $16.50/hour mono-lingual English or $17.50/hour bi-lingual Spanish


Responsibilities:

  • Answer incoming calls from customers, general public, and providers
  • Complete and/or process new applications for health care coverage via the telephone and interpret eligibility determinations made by the Marketplace, and enrollment into health plans.
  • Facilitate translation services for non-English speaking callers according to procedures
  • Facilitate the fulfillment of caller requests for materials via mail, email, or download
  • Track and document all inquiries using the applicable systems
  • Transfer/refer consumers to appropriate entities according to the established guidelines
  • Escalate calls or issues to the appropriate designated staff for resolution as needed
  • Complete associated tasks according to the established guidelines
  • Meet Quality Assurance (QA) and other key performance metrics
  • Follow all policies, procedures, and protocol when engaging with caller
  • Attend meetings and training as requested and maintain up-to-date knowledge of all programs and systems.
Requirements:
  • Bi-lingual Spanish a plus
  • High School diploma or equivalent
  • 1 year of experience in call center environment
  • 1 year of experience in customer service
  • Strong Problem Solving and Organizational Skills
  • Strong verbal and written communication skills
  • High proficiency in computer programs and typing
  • Must have minimum internet speeds of 25mbps download and 5mbps upload

Equipment needed for remote work will be provided on the third day of training. The employee must have internet access.