Customer Service Representative

3 weeks ago


Chicago, United States Cobra Power Full time

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Responsibilities**:

- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Requirements**:

- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.



  • Chicago, United States European & US Car Service Full time

    **Job Summary**: The Customer Service Representative is directly involved in all aspects of communicating with the customer during the collision repair process. This position is the image and face of our business when customers first call or enter our facility. We are looking for an enthusiastic, helpful and polite individual to join our team who will do...


  • Chicago, United States Aqua Mobile Swim School Full time

    **Benefits**: - Competitive salary - Dental insurance - Flexible schedule - Paid time off We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain...


  • Chicago, United States Farmers Insurance Full time

    **IMMEDIATE OPENING!** Farmers Insurance agencies across the Greater Chicago Area are seeking Customer Service Representatives to join their growing teams! If you want to be a part of a winning and competitive culture, then this may be the career for you! Customer Service Representatives will be responsible for providing exceptional customer service to our...


  • Chicago, United States Zing! Recruiting Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeZing Recruiting, in partnership with a global company that manufactures, distributes, and handles printing equipment and processes mail needs for clients located in Chicago, IL, is seeking a Customer Service Representative to join their team!Customer Service Representative Job Summary: Responds and...


  • Chicago, United States Zing Recruiting Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeZing Recruiting, in partnership with a global company that manufactures, distributes, and handles printing equipment and processes mail needs for clients located in Chicago, IL, is seeking a Customer Service Representative to join their team!Customer Service Representative Job Summary: Responds and...


  • Chicago, United States North Bridge Staffing Group Full time

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the Streeterville neighborhood.Hybrid schedule, 2/3-days a week in office.Temporary: ASAP through end of the year$21-$23/hour based on experienceJob descriptionWe are looking for a customer-oriented service representative. A customer service...


  • Chicago, United States North Bridge Staffing Group Full time

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the Streeterville neighborhood.Hybrid schedule, 2/3-days a week in office.Temporary: ASAP through end of the year$21-$23/hour based on experienceJob descriptionWe are looking for a customer-oriented service representative. A customer service...


  • Chicago, United States North Bridge Staffing Group Full time

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the Streeterville neighborhood.Hybrid schedule, 2/3-days a week in office.Temporary: ASAP through end of the year$21-$23/hour based on experienceJob descriptionWe are looking for a customer-oriented service representative. A customer service...


  • Chicago, United States North Bridge Staffing Group Full time

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the Streeterville neighborhood.Hybrid schedule, 2/3-days a week in office.Temporary: ASAP through end of the year$21-$23/hour based on experienceJob descriptionWe are looking for a customer-oriented service representative. A customer service...


  • Chicago, United States Jago Associates Full time

    **Join Our Team as a Customer Service Representative** **Location**: Chicago, IL **Company**: Jago Solutions **About Jago Solutions** Jago Solutions is a leader in providing innovative solutions and exceptional service to our clients. Located in the vibrant city of Chicago, we are dedicated to delivering top-notch customer service and creating positive...


  • Chicago, United States Fancy Group Full time

    **Position: Customer Service Representative** **About Fancy Group**: Fancy Group, a distinguished name in the hospitality industry, is seeking dedicated individuals to join our team as Customer Service Representatives in Chicago. If you're passionate about delivering outstanding service and assisting customers with a smile, we want you to be part of our...


  • Chicago, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...


  • Chicago, United States The LaSalle Group Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for an enthusiastic individual to join their Chicago-based team as a Customer Service Representative. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...


  • Chicago, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...


  • Chicago, United States Lasalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...


  • Chicago, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...


  • Chicago, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...


  • Chicago, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...


  • Chicago, United States Moon Moments Ltd Full time

    Customer Service Representative (Weekly Pay) Location: Chicago, IL | On-Site (Considering applicants from Evanston, Berwyn, Skokie, and its environs who can commute) Availability: Full Time  Our client in Chicago is seeking an enthusiastic Customer Service Representative to join their sales and marketing team. Responsibilities: Meeting with customers to...


  • Chicago, United States Moon Moments Ltd Full time

    Customer Service Representative (Weekly Pay) Location: Chicago, IL | On-Site (Considering applicants from Evanston, Berwyn, Skokie, and its environs who can commute) Availability: Full Time Our client in Chicago is seeking an enthusiastic Customer Service Representative to join their sales and marketing team. Responsibilities: Meeting with customers to...