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Coordinator, Special Event Operations

3 months ago

Cleveland, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Summary Description Manage stadium gameday and non-gameday special events and be MOD for 60% of Special events Essential Duties & Responsibilities Events
  • Work closely with Aramark, 24/7 Security and Guest Services to determine and schedule staff for non-gameday special events.
  • Determine asset needs for special events including but not limited to furniture, walk through metal detectors, A/V equipment and signage.
  • Serve as manager on duty for assigned special events.
  • Manage and be MOD for 60% of special events gameday and non-gameday.
    • Collaborate closely with clients and partners to determine event specifics including staffing needs, space availability, materials, and equipment.
      • Collaborate with appropriate parties to ensure staff is scheduled and appropriate for events.
    • Superior working knowledge of Audio-Visual equipment
      • Set up, tear down and proper storage of Audio-Visual equipment.
        • Perform semi-annual inventory and test of Audio-Visual equipment. Replace equipment as appropriate.
    • Determine and provide room and space needs including tables, chairs, screens, yellow jackets, etc.
  • Create and update Programming Diagrams for spaces and special events.
    • Map locations of tables, chairs, equipment, and other supplies
Gameday
  • Assist in Command as the Stadium Operations Rep on Gamedays
  • Lead gameday signage inventory and updating.
General
  • Assist others in the department as appropriate and necessary.
  • Assist with snow removal, as necessary.
  • Other duties as assigned.
Required Experience & Skills
  • Ability to legally operate a passenger vehicle, golf cart, snow removal vehicle and equipment, Bobcat type vehicle and forklift.
  • Ability to work independently, prioritize, and make quick and decisive decisions with confidence.
  • Previous experience with payroll systems
  • Clear understanding of all department and company policies and procedures
  • Clear understanding of individual staff responsibilities within the department
  • Basic computer skills specifically including Microsoft Word, Excel, and Outlook
  • Basic understanding of standard office equipment including PDAs, smartphones, and photocopiers
  • Previous supervisory experience with a demonstrated ability to motivate large staffs.
  • Previous experience hiring and effectively training a large part time team.
  • Ability to read, write and speak English.
  • Ability to interact with staff clearly, effectively, and professionally.
  • Ability to walk, stand, and climb stairs and ramps during entire shift (8 - 12 hours)
  • Ability to lift, carry, and transport large boxes and items in excess of 25 lbs.
  • Ability to work long and irregular hours including nights, weekends, holidays, and special events.