Sr. Desktop Support Engineer- C2C Contract Position
3 weeks ago
30-month 100% OnSite C2C Contract Position
The ITS Specialist-Senior position involves providing technical support and assessments for designated NYS OMH facilities, particularly focusing on network infrastructure such as circuit bandwidth, Voice Over IP (VoIP) phone system upgrades, and wireless upgrades. The role also entails traveling to various locations to conduct physical site assessments.
What You'll do:
Equipment Installation, Relocation, and Removal:
The consultant will be responsible for tasks related to the setup, moving, and decommissioning of equipment within NYS OMH facilities.
Support for VOIP Phones, WAPS, and Data Communications Equipment:
The consultant will work with various technologies including Voice Over IP phones, Wireless Access Points (WAPs), and other data communications equipment crucial for supporting the operations of NYS OMH.
Participation in Project Planning and Execution:
This involves involvement in all phases of projects, starting from request analysis to site surveys, preparation, troubleshooting, installation, asset management, inventory control, and providing network assistance as needed.
Knowledge of Network Equipment:
The role requires proficiency in handling various network equipment to ensure smooth operations and effective support for NYS OMH facilities.
Overall, you will play a critical role in maintaining and enhancing the technical infrastructure supporting the operations of NYS OMH facilities, ensuring they meet the necessary standards and requirements for efficient service delivery.
What You'll Bring:
Experience (9+ Years)
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
60 Months of Experience installing/troubleshooting PCs and Printers
60 Months of Experience installing/troubleshooting servers
12 Months of Experience installing/troubleshooting VOIP phones
60 Months of Experience installing/troubleshooting data communications equipment
60 Months of Experience conducting technical site surveys
60 Months of Experience in data cable installation/troubleshooting
36 Months of Experience conducting inventory control
36 Months of Experience in desktop support
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