Technical Account Manager
3 weeks ago
This is a unique position in semiconductor inspection and metrology equipment sales to labs across the country. A successful candidate will be results-oriented with a strong aptitude for achieving forecasted goals, strategic negotiation and matching customer process challenges with complex measurement and analytical inspection methodologies used in the micro-electronics field. They will also have confidence in technical presentation to groups and the ability to communicate effectively at all professional and interpersonal levels. This position also offers potential growth opportunities and reports directly to the President of the company.
Sales Activity
Prospecting for new customers using a variety of approaches and diligently maintain Account records in the company CRM
Prepare and deliver sales proposals, presentations and follow up with key decision makers
Conduct new customer meetings each quarter and submit standard meeting reports in territory assigned and strategic accounts
Manage entire sales process from initial inquiry to final acceptance and payment, including quote, samples, negotiations, order confirmations, coordinating delivery and payment terms
Meet regularly with direct supervisor to review sales activities, status of prospective customers, plans to meet sales goals, and deadline status
Plan quarterly sales activity with input from direct supervisor to achieve sales goals and travel expectations
Support Tradeshow planning, execution and follow up with other members of the Account Management team
Requirements:
Strongly desired skills:
Sales planning, forecasting and strategic Account Management
Product demonstration and group presentation
Negotiation with customers and vendors to achieve maximum profit and manage risk
Coordination of information, terms and conditions and communication between customers and partner companies
Organized management of records in a current CRM platform
Time management skills focused on meeting deadlines
Ability to manage several Accounts and projects simultaneously
Professional demeanor with customers, especially when answering questions via phone, email or in person
Excellent interpersonal communication, both verbal and written
Strong PC Skills with concentration on Outlook, Excel, PowerPoint and QuickBooks
Technical Sales experience
Bachelor’s degree with a concentration in Business, Material Science, Physics or 3-5 years of experience in material science, technical sales and customer relationship management
25% travel required
Japanese language comprehension a big plus, but multi-cultural understanding required
Hybrid position after 90 days
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