Technical Account Manager

2 weeks ago

Chicago, United States Toho Technology Full time

This is a unique position in semiconductor inspection and metrology equipment sales to labs across the country. A successful candidate will be results-oriented with a strong aptitude for achieving forecasted goals, identifying new opportunities, and conducting strategic negotiations. Toho Technical Account Managers support process engineers by introducing complex measurement and analytical inspection methodologies used in thin film and characterization programs and demonstrate confidence in technical presentations effectively. This position also offers potential growth opportunities and reports directly to the President of the company. We are a multicultural organization, where English Japanese bilingualism is an advantage.


Duties and Responsibilities

Core Duties

  • Achieve established revenue, profit, and growth targets established by the company on an annual basis.
  • Identify new markets and opportunities, and proactively communicate with the supervisor regarding strategy.
  • Achieve monthly KPI’s established for new contacts, customer meetings, quotations and new opportunities as logged in the Toho CRM.
  • Travel to customer sites on a regular basis by plane or car to achieve sales and develop strong account understanding and personal relationships.


Sales Activity

  • Prospect for new customers using a variety of approaches.
  • Diligently maintain Account records in the Toho CRM.
  • Prepare and deliver sales proposals, presentations and follow up with key decision makers.
  • Conduct new customer meetings each quarter and submit standard meeting reports in territory assigned and strategic accounts.
  • Manage entire sales process from initial inquiry to final acceptance and payment, including quote, samples, negotiations, order confirmations, coordinating delivery and payment terms.
  • Meet regularly with direct supervisor to review sales activities, status of prospective customers, plans to meet sales goals, and deadline status.
  • Plan quarterly Strategic Plan with input from direct supervisor to achieve sales goals and travel expectations.
  • Support Tradeshow planning, execution and follow up with other members of the Account Management team.


Requirements:

  • 2-5 years of experience in Technical Sales or Inside Sales.
  • Bachelor’s degree with a concentration in Business, Material Science, Physics, or equivalent experience in material science, technical sales, and customer relationship management.
  • Hybrid position reporting to the office in Chicago 3-5 times a week, 25% travel on a monthly basis.


Desired Skills:

  • Sales planning, forecasting and strategic Account Management.
  • Product demonstration and group presentation.
  • Negotiation with customers and vendors to achieve maximum profit and manage risk.
  • Coordination of information, terms and conditions and communication between customers and partner companies.
  • Organized management of records in a current CRM platform.
  • Time management skills focused on meeting deadlines.
  • Ability to manage several Accounts and projects simultaneously.
  • Professional demeanor with customers, especially when answering questions via phone, email or in person.
  • Excellent interpersonal communication, both verbal and written.
  • Strong PC Skills with concentration on Outlook, Excel, PowerPoint, and QuickBooks.
  • English Japanese Bilingualism is an advantage.


What is Toho Technology? (www.tohotechnology.com )

Based in Chicago, Illinois, Toho Technology Inc. is a small business with a staff of 12 motivated professionals operating with an entrepreneurial spirit on the northwest side of Chicago. Our team is diverse and multi-lingual, and the President of Toho Inc. is an American citizen, fluent in Japanese, with over 20 years of experience living in and doing business in Japan. To support a growing, global customer base, since 2001, Toho Technology Inc. has established a significant presence throughout the United States, Europe, and Asia, with local sales staff, applications engineers, and field service engineers.

Toho Technology Inc builds upon the history of Toho Technology Corporation, a family-owned company first founded in Nagoya, Japan in 1819. In the first 100 years of business success, the company expanded operations and continued to meet the growing need for newer products and innovative solutions. In Post-War Japan, Toho soon emerged as a distributor and manufacturer of industrial electronics and new technologies with a foundational relationship with Hitachi and other local electronics manufacturers. Today, 850 people strong and based in Nagoya, Japan, Toho boasts an expanded sales and manufacturing team in China, and Indonesia. Toho Technology Inc. sells original Toho equipment and also distributes for key strategic U.S. partner companies to the semi and compound semiconductor markets worldwide.


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