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Operations Assistant, The Barn at Reynolda Village

3 months ago


WinstonSalem, United States Wake Forest University Full time

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.

** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Assist the Operations Manager with the oversight of venue operations, management of the facility and inventory, and maintaining a high level of customer service for clients.

*This is a part-time position averaging 15-20 hours per week. Working hours will vary depending on scheduled events at The Barn.

Job Description

Essential Functions:

  • Responsible for providing exceptional service to all guests in a friendly, efficient manner.
  • Review and implement requirements set forth in the Banquet Event Order (BEO) forms.
  • Assist with the physical set-up and/or break-down of event facilities, as needed (lifting, moving, and arranging of tables, chairs, furniture etc.).
  • Store equipment and materials neatly.
  • Refresh function areas during functions: tidy up rooms, and restock,and tidy restrooms.
  • Clean and mop all rooms of the facility, as needed.
  • Empty trash from all function areas, as needed.
  • Assist with vendor and consultant relationships.
  • Assist with monitoring planned vendor deliveries.
  • Assist with oversight of vendor and guest compliance with policies.
  • Inspect and report any and all maintenance issues.
  • Perform other related duties as assigned by management.

Required Education, Knowledge, Skills, Abilities:

  • High School diploma or equivalent.
  • Responsible and Dependable.
  • Previous experience in banquet set-up a plus.
  • Versatility, flexibility and a willingness to work within constantly changing priorities.
  • Enthusiasm is a definite must have.
  • Excellent customer service skills.
  • Professional appearance and demeanor.
  • Ability to effectively communicate with people at all levels and from various backgrounds.
  • Must be able to speak, read, write and understand the primary language (English) used in the workplace.
  • Must be able to stand and walk for long periods of time.
  • Must be able to lift and move up to 50 pounds.
  • Must be able to walk, bend, climb, kneel and extend reach.
  • Work schedule varies and may include covering shifts - AM/PM, weekdays, evenings, holidays and weekends.

Accountabilities:

Responsible for own work

Additional Job Description

Time Type Requirement

Part time Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.