Marketing Program Manager

2 weeks ago

Sunnyvale, United States Calsoft Labs Full time
Marketing Program Manager

Sunnyvale, CA 94089

Hybrid with two days per week onsite (Tues and Thurs).

10+ month contract with possible extension

Reporting to the Senior Director of Global Partner Programs, this position will support consecutive leave of absence on the Juniper Partner Advantage Team. As a Partner Program Manager supporting these two roles during the contracted period, this role will work on essential program elements to ensure Juniper delivers the most profitable, growth-oriented, and operational simplicity program to our entire channel community.

Responsibilities May through September Elite Plus Program Manager

  • End-to-end Elite Plus partner onboarding and ongoing support. The role will require you to be the point contact for Elite Plus partners across all partner program benefit escalations (incentives, investments, specializations, etc.)
  • Strong communication and presentation skills are required to manage the range of partner interactions from daily questions, highlighting weekly successes, and leading quarterly business reviews.
  • Educate, equip, and enable external and internal stakeholders, including Partner Field Leadership, on the program benefits, resources, and tools available to them
  • Monitor and track partner performance, manage escalations, and report on crucial channel program metrics.
  • Provide ongoing proactive communication of partner program, partner journey, activities, and results to internal and external key personnel.
  • Create ad-hoc documents (i.e., proposal slide decks, data analysis reports.) for channel leadership.
  • A genuine passion for building the best-in-class partner experience with prospective, newly onboarded, and existing Elite Plus Partners

Responsibilities October through mid-February JPA Program Manager

  • End-to-end management for the Seller Rewards (individual points-based) and Environmental Sustainability Programs
  • ORK management (quarterly) for Global Partner Sales Programs and performance tracking for Juniper Partner Advantage Program Team (monthly and quarterly)
  • JPA annual project tracker, including lead for annual JPA launch execution. Includes content across the web, documents, and other resources on Partner Center, Sales, Central, Juniper.net, and JPA Repository
  • Collaborate with internal stakeholders to insert partner program-related updates in all internal and external communication vehicles and touchpoints.
  • Capture feedback from our partner field organizations and partner community on how we can enhance growth for partners.
  • Help identify the operational gaps where we need cross-functional resources to create new tools, functionality, or processes.

Minimum Qualifications:

  • 3-5+ years of experience supporting partner marketing or partner programs, including program management experience in a global and cross-functional role
  • Capacity to manage numerous projects/work streams simultaneously and drive them to successful completion with a wide range of stakeholders and tight timelines.
  • Ability to conceptualize, define, and implement large-scale projects/programs with limited oversight, cross-functional dependencies, and international implications.
  • Passionate about partners, driven to achieve results, and can assume increasing responsibility in evolving global organizations.
  • Proven flexibility/adaptability to change in a dynamic environment.
  • Quick learner and self-starter continually looking for opportunities to grow the business.
  • Ability to convey ideas and recommendations clearly, compellingly, and concisely in written and verbal communications.
  • Skilled in managing, manipulating, integrating, and analyzing large amounts of data
  • Strong Excel and PowerPoint skills are required. Preferred experience with Salesforce, Microsoft Power BI

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